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Gong Cha

3.7

About this business

Location details

1295 E Ogden Ave Unit 110, Naperville, IL 60563, Naperville, IL, 60563, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7217 reviews
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Piuchow Kong's profile image
Piuchow Kong 
on Google
3 days ago
Iris G's profile image
Iris G 
on Google
2 weeks ago

Absolute garbage service with heartless employees. Dumpster fire of a location I would never ever chose to come here if I was warned. I get it your job is not the most fun but absolutely zero kindness or understanding when THEY mess up your drink. Honestly they should be embarrassed idk how they feel after these interactions but personally I’d not sleep very well at night. Good luck to the poor saps who waste their time and money here. 

Izzy Willett's profile image
Izzy Willett 
on Google
2 weeks ago

My friend and I went to this gong cha location today, we have both been to many other stores and been able to get regular boba. My friend ordered a tea with regular boba and they gave her brown sugar and insisted that that was just how they did it there. When I politely asked if they could refund her or make a different drink they rudely refused. Genuinely have never had such a bad customer experience. 

Stephanie Orozco's profile image
Stephanie Orozco 
on Google
2 weeks ago

Wanted to like this place but it’s true what the other reviews are saying, the staff at this shop treat their customers poorly. The drinks we ordered were alright tasting, they were kind of bitter and watered down though for a 100% sweetness, brown sugar boba milk tea. I wanted to give them another try and order a different drink. However, I was never given the chance, since the older grumpy lady rudely told me and other customers that they’re closed already. Mind you, she said this while there were still 20 minutes left bef... read more

Fred Housel's profile image
Fred Housel 
on Google
4 weeks ago
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Frequently asked questions about Gong Cha

How is Gong Cha rated?

Gong Cha has a 3.7 star rating with 217 reviews. 

When is Gong Cha open?

Gong Cha is closed now. It will open on Monday at 9:00 a.m. 

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