GoMow Austin

Brandon Smith 

on Google

2 months ago

Second review about no refund/no email reply and owner's false response: I am disappointed, but not surprised, by the owner’s response, which once again demonstrates a lack of accountability and disregard for customer concerns. To clarify, I did not request that weeds be pulled from between the rocks—I have the email correspondence to support this. My request was for the tall weeds near the rock area to be cut down, not pulled. Paul offered to pull them as a courtesy, but this was never a service I asked for. If this misrepr... read more

Julie G 

on Google

5 months ago

I chose GoMow based on reviews and the convenience of online scheduling and pay. I placed my request for mowing on a Saturday (during non-business hours). They sent emails and left a voice message Monday morning letting me know they’d be out that day! There was clear communication regarding extra cost for overgrown yards, both before and after the mow. Before they came, the front lawn was covered with leaves and magnolia cones and the back yard was a bit overgrown. They cleaned up the leaves and cones, put them in a bag and ... read more

Nicco Renna 

on Google

11 months ago

GoMow service destroyed my sprinklers and refused to pay. And then shutdown my login acct, demanding money over the phone without a receipt of charges... and then reported me to a credit agency for $140, with no way to pay through the secure portal. This company is terrible 

Wendi Witzel 

on Google

a year ago

I'm giving them 3 stars because they are reliable, they always show up when they say they do and they refunded me for grass they said was overgrown that definitely was not overgrown. Anyways, the main cons are they don't care about your lawn. What I mean is, they will mow and weed eat your lawn into the dirt. I complained about this when I had them previously and had to get all new sod in my backyard because the grass never grew back after they decimated it. I told them I had new sod and to not cut below 4 inches. I felt the... read more

Kelly Alexander 

on Google

a year ago

Don't trust this company. They used a weed eater instead of a lawn mower at my house. Damaged my car due to rocks. I was home when they serviced and heard rocks hitting my windows. When I called to complain about damage to my car. Donna in the front office denied the fact that used weed eaters. She told me that they used mowers. She told me they would close my account. Don't trust this company!