Gold's Gym North Round Rock

Shail Panchal 

on Google

a day ago

I want to warn anyone considering joining about the cancellation process here. They make you come in person to cancel, which is fine, but the way it’s handled is extremely unprofessional and feels misleading. In my case, I was told everything was taken care of, only to discover months later that I was still being charged. When I reached out, I was given the runaround—emails unanswered, calls to corporate that put you on hold for hours, and no real accountability. It should not be this difficult to end a membership. A simple,... read more

Ian Granados 

on Google

2 days ago

I was cancelled for 8 months no issues, but then the card that was on file for auto pay for the existing membership was charged $4 for an energy drink, beware of the employees working here they will skim your credit card info, I had to dispute cancel the card and charge and get a new one from bank. You have been warned! Someone is a credit card thief working here. Manager Carey Ravioli did refund my $4 from the unauthorized charge for the energy drink, but did not get to the root cause how the charged happened when I was can... read more

Bryce Purcell 

on Google

2 weeks ago

Taxes memberships, uneducated employees, will charge you a cancellation fee. I made it clear to the person at the front desk I wanted a one month membership he said to sign up for a regular membership then cancel after one month with no additional fee so that’s what I did. they ended up charging me for 2 months, charged me 13 days after I signed up instead of a month after I signed up like I was told, I was told when signing up I could cancel over the phone then when I called to cancel I was told I had to go in to the gym, t... read more