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Golden Valley Health Center
- Healthcare
- Merced, CA
About this business
Golden Valley Health Center is a nonprofit federally qualified health center system that serves the Central Valley of Calif. GVHC provides comprehensive primary medical and dental care to an ethnically diverse population, including migrant and seasonal farm workers, Southeast Asian refugees, and the homeless population of Modesto, Calif. The health center has developed a system of more than 15 sites, including clinical and dental sites and two free-standing women's health centers, three school-based centers, and a homeless h... read more
Location details
737 W Childs Ave, Merced, CA, 95341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am absolutely disggusted by the service of this place... i came in for my first appt to have Dr Thomas to only spent less than 45 seconds with me, she came in the room told me im pregnant and left, she never asked if i had any questions or concerns, pain, bleedings, nothing! She didnt care at all! (I've had crampins and some bleedings) not only that, the meducal asisstant came in with a bunch of appts and my first prenatal care in a month! Are you freaking kidding me? The excuse they told me for Dr Thomas lack of care is t... read more
Extremely inaccurate & long waiting time for an order for glasses. The estimated time for new glasses was 3-4 weeks. After following up, was told it is now 5-6 weeks. It will be 6 weeks in 3 days, so the representative advised it will probably take longer than 6 weeks.
Business response:
Hi Mayra, Sorry to hear about your experience and the wait time. Would you be so kind to message us with your name and the location you visited as well as a call back number we would like to talk to you about your experience. You can message us here or e-mail marketing@gvhc.org. Thank you and we look forward to speaking to you.
why is making a formal complaint so difficult? an 8:20 phone appointment and 2 phone calls to the call center which totaled more than 40 minutes and I dont get a call from the provider until AFTER 9:20, which I was already on hold with the call center for a 2nd time. waiting OVER an hour for a 2 minute phone appointment is ridiculous especially when it wasn't even necessary for the reason of the original call. I am still working and was clocked in and unable to perform my job duties because I had to wait for OVER an hour for... read more
Business response:
Hi Amber, I am sorry to hear about your experience while attempting to schedule an appointment. This does not reflect the values and mission of Golden Valley Health Centers, and I would love to talk to you more about this. We value feedback like this and appreciate your honesty about your situation, it's only when we know of problems that we can work to fix them so they do not happen again. Would you be so kind to call me directly so that I can get some more information? My direct number is 209-384-6607 my Name is Roman Scan... read more
I do not recommend Golden Valley Health in Turlock AT ALL. I made an appt in July and since I needed an in person appt they couldn't get me in until Sept. Well, my appt was yesterday and apparently "someone had made a mistake". My dr was only taking phone appts that day. I waited 2 months for this appointment. It didn't matter that the mistake was on their part, they refused to do anything to help and offered me an appointment in Oct! An appt in October for an issue I called about in July! I left asking that the dr call me t... read more
Your covid testing in Merced is ridiculous. Everyone is standing together in a group children running around. The whole point is to prevent community transfer somewhere where transmission from person to person is so high. It’s ridiculous minus well just say they are all positive after that testing site. I hope you guys realize this is wrong in so many ways. Your staff goes back and forth touching the door multiple times without changing gloves. Idk how nobody is speaking up and I see it from the car this entire time. I would... read more
2 weeks and nobody can return a call. the girls who answer the phones say they send a message to the clinic but never heard back. I ask for a direct line but they say they don't have a phone. we're dealing with a broken leg and and all they can do is send a message.
It could improve by haveing a better doctor. A new doctor replaceing Dr. maher Gao i dirent liked how he did the health exam on my son. he sat him down and pushed him down by the forehead without holding his back. hes a rough doctor.i never want to go back .
RecommendedI have been coming to this location for years now. They are kind friendly and efficient I recently visited Dr Smallie at 1114 6th st Modesto He provided great and professional service. I’m very happy with Golden Valley Health centers
Some of the high lights were that they were very clean office staff is very professional but what i loved most was The OB Doctor Alkouri. He was very thorough and detailed. He made sure he explained everything through these past few months and had been on top of everything once again thank you Golden Valley for your experience but a big thank you to Dr. Alkouri for getting me in a day early and helping deliver a healthy little boy.
Frequently asked questions about Golden Valley Health Center
How is Golden Valley Health Center rated?
Golden Valley Health Center has a 3.3 star rating with 112 reviews.
When is Golden Valley Health Center open?
Golden Valley Health Center is open now. It will close at 5:30 p.m.
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