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Golden Designs

3.9

About this business

Location details

3550 E Jurupa St B, Ste B, Ontario, CA, 91761, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.965 reviews
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Liza Hook's profile image
Liza Hook 
4 years ago
David Braden's profile image
David Braden 
recommend  Recommended
4 years ago

I bought my Maxxus sauna through Amazon. I have had it for 4 years. When I received it the power supply was not working and I contacted Golden Designs and they sent me a new on within just a few days. F ew weeks ago the power supply went bad again and I contacted Karla at Golden Designs and she sent a new power supply out and I had it in 4 days. I also had a problem with my CD player. It would stop half way through a cd. Again, a new one was sent out. They are now making a new wiring harness for the replacement CD player bec... read more

Jennifer Benner's profile image
Jennifer Benner 
4 years ago

Worst customer service ever! Would not honor a warranty that covers a power supply that never worked, brand new out of the box! Greatly disappointing 😞 

Barbara Vielma's profile image
Barbara Vielma 
recommend  Recommended
6 years ago

10 years ago, we bought a 3 person infrared sauna from Golden Design through Costco. When I had a slight problem 10 years ago with the sauna, this company took care of it immediately. It has been a superior product for the past 10 years, and recently, when there was a serious electrical problem, again, they followed through and took care of it immediately! I cannot recommend Golden Designs enough...a truly excellent company with an excellent product! Signed, Otto Streit. 

Kena McClure's profile image
Kena McClure 
recommend  Recommended
6 years ago

I just contacted customer service and they are the most professional and caring people to work with. Great Sauna and Great Company! 

Business response:

Thank you ! We appreciate your business and please have a very Happy Thanksgiving! 

Rick Storer's profile image
Rick Storer 
7 years ago

Prompt response, easy invoice and payment by Paypal and shipped within minutes of paying 

Frequently asked questions about Golden Designs

How is Golden Designs rated?

Golden Designs has a 3.9 star rating with 65 reviews. 

When is Golden Designs open?

Golden Designs is open now. It will close at 5:00 p.m.  

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