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3550 E Jurupa St B, Ste B, Ontario, CA, 91761, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I bought my Maxxus sauna through Amazon. I have had it for 4 years. When I received it the power supply was not working and I contacted Golden Designs and they sent me a new on within just a few days. F ew weeks ago the power supply went bad again and I contacted Karla at Golden Designs and she sent a new power supply out and I had it in 4 days. I also had a problem with my CD player. It would stop half way through a cd. Again, a new one was sent out. They are now making a new wiring harness for the replacement CD player bec... read more
Worst customer service ever! Would not honor a warranty that covers a power supply that never worked, brand new out of the box! Greatly disappointing 😞
10 years ago, we bought a 3 person infrared sauna from Golden Design through Costco. When I had a slight problem 10 years ago with the sauna, this company took care of it immediately. It has been a superior product for the past 10 years, and recently, when there was a serious electrical problem, again, they followed through and took care of it immediately! I cannot recommend Golden Designs enough...a truly excellent company with an excellent product! Signed, Otto Streit.
I just contacted customer service and they are the most professional and caring people to work with. Great Sauna and Great Company!
Business response:
Thank you ! We appreciate your business and please have a very Happy Thanksgiving!
Prompt response, easy invoice and payment by Paypal and shipped within minutes of paying
Golden Designs has a 3.9 star rating with 65 reviews.
Golden Designs is open now. It will close at 5:00 p.m.
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