Golden Chopsticks

bunkieman 

on Citysearch

19 years ago

Horrible service – I wish I would have read the other reviews before going to this restaurant. It took quite several minutes to get seated, but when we were, we were brought water and menus, and our order was taken promptly. It was then almost an hour before our food came. Like others have mentioned, we asked what was taking so long and where our food was only to be shrugged off and not given any information. The restaurant was not busy at the time but they were still short staffed. I have since then heard similar stories fr... read more

shaunacary 

on Citysearch

19 years ago

Food is excellent, but the service is TERRIBLE – I went to Golden Chopsticks with a group of friends to celebrate a co-workers birthday over lunch. We arrived early to beat the lunch rush. We were seated promptly, but waited and waited to place our order and then we waited a much longer period of time before our food arrived - approximately 45 minutes (just like another reviewer commented)! It was clear they were understaffed...there were only two waittresses and two chefs. I, too, was irritated by the fact that was no apolo... read more

sideshowj 

on Citysearch

19 years ago

45 minute wait after ordering to get our lunch? – Unfortunately, I had a similar experience as the reviewers "prototype" and jmwenger. My co-workers and I tried this restaurant for lunch on Friday because Thai Ginger was packed. Golden Chopsticks was moderately busy but not overly so. After we ordered, it took over 45 minutes to get our food. There was no explanation, no regular update from the wait staff, and when we nicely asked what was happening, there was no apology or attempt to make it right. When we asked not so nice... read more

bonnief 

on Citysearch

20 years ago

Chopsticks Rocks! – Golden Chopsticks is an excellent chinese restaurant. They have a great selection of appetizers and entrees. Their potstickers are some of the best around here, and their lemon chicken and rainbow chicken dishes are outstanding. Try the sizzling rice soup, too! 

mcheshier 

on Citysearch

20 years ago

I was hesitant in writing this review... – Because I want this place all to myself! The food here is incredible. I have never experienced poor service, and they have recently staffed up to handle increased demand during the lunch/dinner rush. I recommend the General Tsong's Chicken and the Mongolian Beef, but I have never had anyone complain about the dish that they ordered. 

prototype 

on Citysearch

20 years ago

Good Food...Poor Service – We were seated and forgotten about during each of our trips. When they do take their order there is a high probablity it will not come out properly. Good food though... recommend takeout. 

jmwenger 

on Citysearch

21 years ago

What Chopsticks? – After a long day of shopping, my mother and I were very excited to try a new restaurant but ended up severely dissatisfied. We were seated right away but at an obnoxiously large table for 26 (despite asking for the table that was open in the back). This made it difficult to converse with one another. We waited over 15 minutes for our drink order and weren't even offered a wine list to look at while we waited. The food took quite a long time, my wine glass sat empty for several minutes, and no one checked o... read more