Goettl Air Conditioning and Plumbing Phoenix

Beverly C. 

on Birdeye

3 years ago

Justin was super today. Very patient and very professional and kind. I was not happy with the way scheduling my appt. went with the phone service and dispatch, but Justin made up for it and we will be back. I had some real problems and Justin had a trainer with him and they didn't hurry and took time explaining. Thank you! 

Gabriel M. 

on Birdeye

3 years ago

My water heater went out on 08/25/21. I had heard Goettl commercials on the radio and they sound like they’re a reputable company looking out for the consumer and going to do a quality job at a fair rate. So I called them and they confirmed I needed a new water heater. I had been meaning to install a water softener system and thought might as well get it all done by this “reputable company” at the same time. VALUE: They sold me on a “middle of the line” water heater and softener and ROM for under the sink for $7600.00. Wel... read more

Tracy L. 

on Birdeye

10 years ago

Walton's (July, 2015) refused to honor a 10 year parts warranty for an Amana furnace and air conditioner sold by Erik Walton in April, 2009. The refusal was based on the pretext that the manufacturer (Amana) requires that the unit be professionally maintained (with the receipts to prove it) for the warranty to remain valid. Since we maintained the unit ourselves, Walton's claimed the warranty was now void. When I insisted that professional maintenance was not required and that our purchase papers even lists a 10 year par... read more