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809 S Y St, Fort Smith, AR, 72901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
This is an incredible business. They really know their products and are able to assist their customer's needs. Garrett is great and so knowledgeable. We have an old gas fireplace and in minutes he was able to get it going again! Thank you for exceptional service.
Bought sealer for this 15 year old rock job ,now its looking new again
I scheduled to have a chimney sweep come out. They said they would call before they came and hopefully it would be around 9:30. I had not heard from them by 10:30 so i called. I was then informed he couldnt do it while it was wet since it had rained that morning. I was told i would recieve a call later if he could come. I never got a call. I wasted a whole day off work waiting for them to show up or contact me. Overall just a poor customer experience.
Always gracious and they have a wonderful selection.
Technically very good, but customer service needs serious improvement. Phone calls not returned, explanations unclear. Long, slow process getting the chimney (5 weeks). Staff got snarky and impolite when asked for an update. We used Quick Fit stone. The corners are terrible. Every one had to be worked and trimmed in order to fit. We did the stone work ourselves and built our own chimney chase.
Godfrey & Black Brick & Stone has a 3.3 star rating with 27 reviews.
Godfrey & Black Brick & Stone is closed now. It will open tomorrow at 8:00 a.m.
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