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2901 Technology Dr Suite 167, Plano, TX, 75074, United States
Get directionsBuyer beware!! Very rude and unprofessional. Astounding these people are still in business.
Sean was very professional and pleasant and left us with some no pressure recommendations for future projects for our consideration.
One of my units stopped blowing cool air and I had Lex Air come out that day to take a look. The technician looked at the unit for 15 minutes and told me that the heart of the system had gone out and that to fix it would be around $5,000 (if he could find the part, which he was doubtful that he could) or we could get a brand new unit. He kept saying that they could install the unit that day once I did my financing (felt very pressured). I decided to get a second opinion and had someone come out the next day. Their diagnosis ... read more
Zero ability to complete the job, or have the courtesy to follow up. I ordered a water treatment/softener system, tankless water heater and descaler, I was promised a complete job, water testing to prove that the new softener works. Tankless installed but vent job not complete. Water testing to show before and after not done, system does not seem to have an improvement in water quality, matching rock sand color was promised and none of these have been complete 3 months later. Multiple phone calls and with false promises to f... read more
I originally posted a review for Lyons Air Conditioning and Heating in Rockwall, since that’s who I called. But since it was Lex Air Conditioning trucks that showed up, I’m posting it here as well (we have since discovered that Lyons was recently bought out by Service Star, which also owns Lex Air). The control board on our attic furnace went out two weeks ago, and the first technician who responded ordered a new one. After waiting several days for the part to arrive (with no AC in the house) the technician returned but was ... read more
GO Heating, Air & Plumbing has a 4.8 star rating with 559 reviews.
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