Glenn's Freedom Chrysler Dodge Jeep Ram Service

Jeffrey M. 

on Yellow Pages

10 years ago

This place is a joke they are liers and con men. The Owner WB auto group is a las Vegas based operation that is only interested in your money. Look this guy up he has been everywhere all accross the Southeast. You as the customer should not do business with theses rip off artist. 

Brandon L. 

on Yellow Pages

10 years ago

Came from Cleveland, OH to spend 4th of July weekend at King's Island, and to also find a new used truck. Drove the hour and a half from Cincy to Lexington for one that appeared worthwhile. I made it very clear over the phone Friday morning that we were from out of town, and we wouldn't be able to make it there until Saturday morning...we would be leaving early in order to arrive when they open. Told them to call/text/email if the truck will not be available. Showed up Saturday morning, the 5th, and no truck...it was taken b... read more

Lexington S. 

on Yellow Pages

10 years ago

Service department is a rip off. I took my old PT Cruiser in for a belt replacement... $1700 later, I had no choice but to pay it. 11 months later, both belts broke and I replaced them myself in less than 2 hours with the help of Youtube. $1700!!! That makes me mad as HE*****!!!!!! 

Sandy M. 

on Yellow Pages

11 years ago

They do not stand behind their cars. They don't honor warranty. If you have problem service manager will yell, throw papers and blame customer for problem, that couldn't possibly be a driver caused problem. Do not do business with this dealership. 

debra.addisonburch 

on Yellow Pages

11 years ago

Do not purchase a vehicle from this establishment. Service department and assistant managers will not follow-through with their promises, phone calls and messages go unanswered, and there is no commitment to customer satisfaction.l 

bmarksbury 

on Yellow Pages

13 years ago

BUYER BEWARE!!!!!!!! I wish I could have a negative zero for his dealership. BUYER BEWARE!!!!!!!!!. I recently purchased a 2006 car and the first day I drove the car off the lot after the purchase I begin to hear a strange noise that I think is a tire problem, not a big problem right? So I thought, I call my sales person and describe the noise and simply ask do you mind if I brought the car in and have the service department take a look at the car. I did not ask for any repair work but only to "PLEASE HAVE THE SERVICE DEPART... read more

puckthis 

on Yellow Pages

14 years ago

JUST CALLED TO ASK SOME QUESTIONS ABOUT WHAT CARS THEY HAD ON THEIR LOTS. THEY DID THEIR BEST TO NOT GIVE ME A STRAIGHT ANSWER SO I HUNG UP. THEY THEN CALLED ME REPEATLY FOR DAYS TO TRY TO GET ME TO BUY A CAR. VERY PUSHY AND A TYPICAL CAR DEALER. I WOULD STAY AWAY IF I WERE YOU.