Glass Pro's

Anonymous 

on Google

8 months ago

Worst company ever as noted by other reviews. Been waiting for a window replacement for over 1.5 years and still don’t have it installed. Have set 5 separate appointments to get it installed and twice they said the window was broken and had to reorder, once they said the technician called out sick and twice they have come and said they don’t have enough team members to do the install. (They need multiple people since on the 2nd story). No one answers when I call the number. This company is used as part of our new home build ... read more

Tami Dittemore 

on Google

8 months ago

Worst company ever as noted by other reviews. Been waiting for a window replacement for over 1.5 years and still don’t have it installed. Have set 5 separate appointments to get it installed and twice they said the window was broken and had to reorder, once they said the technician called out sick and twice they have come and said they don’t have enough team members to do the install. (They need multiple people since on the 2nd story). No one answers when I call the number. This company is used as part of our new home build ... read more

Mary Randolph Ridley 

on Google

a year ago

Glass pros has been the most horrific experience so far. They were the preferred glass people with our new home build and caused our closing to be pushed back twice. They have not showed up when they say they would on multiple occasions. The one time they did show up the guys dropped the window off the second story of my house and it slid down my concrete roof tiles and onto the ground where my children or pets could have easily been playing. It has been 4 months and my window has still not been replaced. Currently waiting a... read more

Vince Hoffart 

on Google

2 years ago

It takes a lot of purposeful incompetence to generate a negative review from me. We all make mistakes in life and for those I grace. Glass Pros did a new window package and 3 French Door(s) installation for a new construction custom high value home in Winchester. Not one of the French Doors work properly and we even have light that shines thru/air leak/water leak as well as destroyed weatherstripping under the doors. It’s one thing the doors were poorly installed BUT after multiple calls they have the audacity to claim they ... read more

Sam Hariz 

on Google

2 years ago

One of the worst nightmare experience Not professional at all