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Glass Doctor of Lubbock
- Glass & Mirrors
- Lubbock, TX
About this business
Good glass can protect, preserve and promote a home, car or business. Glass Doctor? of Lubbock helps local families and businesses use glass to their advantage. We offer repair, replacement or installation to Lubbock whether it's a windshield or a window. Our experts help homeowners upgrade their windows and lower their energy costs. Any auto glasswork we complete will have its structural integrity restored; we even work on some RVs and buses. Businesses in Lubbock will benefit from emergency storefront glass repair, special... read more
Location details
4635 34th St, Lubbock, TX, 79410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So far, this company has shown ZERO concern for me as a customer. I'm still waiting for the owner to call me, after calling yesterday and holding for 22 straight minutes. I was told that the owner would get right back to me, but 22 minutes later, I hung up and called again. The story changed this time, instead of the owner being there, he was suddenly gone. I asked for an immediate call back and still waiting for that call 24 hours later. This all started because we ordered a glass door in July. They delivered the door in Se... read more
If I could give them 0 stars I would. These people lied during my time dealing with them. They called my insurance company and bad mouthed me. They called me "entitled, arrogant, and that I was causing chaos in their shop. I only visited the shop twice. I went to drop off my car one morning. The second time I went in and politely asked for an Invoice for my records. The owner refused to give me the invoice, because he was upset with me. He was mad that I didn't allow him to manipulate me into thinking that I destroyed the mo... read more
Business response:
Mr. Tyler, This slander is gone to far. This is Not how any of these events happened. 1st We did Not blame you. We were in contact the your insurance companies administrator as soon as we removed the damaged sunroof and cleaned & vacuumed the broken glass. We informed them that your vehicle needed additional work and we wanted the trim shop to drop the headliner for us. We usually use another company in this situation but nobody could get to it sooner. We are bound by certain rules by insurance, everything takes an authoriza... read more
RecommendedThank you for taking such good care of my clients windshield.
I am assisting a friend with a problem on her glass window installation she paid them in advance on May 5 of this year and part of the windows were installed one of them was broken during installation and she has yet to get a return visit it is now August 13 does anyone know how to reach these people the answering service says they will call but it has proved fruitless so far
I would not recommend Glass Doctor, I called and made an appointment on Monday for Tuesday morning at 8:30am. When they didn’t show up by 9am Melissa said it was for Wednesday at 8:30am, I said okay fine I will see you guys tomorrow. Wednesday morning rolls around and it’s 9:00am and no one has called or shown up for an appointment. I called spoke to Melissa again only to be informed that Mark had just barley left the office. There was no phone call or anything informing me that they were running behind or something. If you’... read more
I recommend Neal and and the whole Glass Doctor crew for all your glass.. professional, Fast and Reliable!!!
Glass Doctor went above and beyond. They did a fantastic job! Can’t recommend them enough.
Neal was a life saver! Fast service and what a great guy! Thank you Glass Doctor!
I took my car in to get one window repaired after it got busted. $500 later the fasteners for my door panel were broken and my door panel was shattered in to 5 pieces while I tried to get my door to close in the freezing snow. When I called them all they said was barely a sorry and if they could help put in a new one that I brought in they would. Umm no. Y’all have done enough. Thanks tho. At least I have a new good window. 😂😡
Frequently asked questions about Glass Doctor of Lubbock
How is Glass Doctor of Lubbock rated?
Glass Doctor of Lubbock has a 4.7 star rating with 614 reviews.
When is Glass Doctor of Lubbock open?
Glass Doctor of Lubbock is closed now. It will open tomorrow at 8:00 a.m.
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