Gladstone Mitsubishi

Tim S. 

on Birdeye

2 months ago

I have a 2023 Outlander and drive about 3,000 per month (Freeway miles.) Anyway, I was told by my local mechanic that the car was ready for its transmission & diff fluid change. However, the tool to open them is proprietary. I must go through a dealership to get it done. That's a 4 hour round trip drive. But I had to make it. That fluid change cost me $547. My mechanic told me he would have done it for $110 IF Mitsubishi didn't use the proprietary tools. You should be ready for this if you plan to buy. That gets expen... read more

Melissa M. 

on Birdeye

6 months ago

After looking online at several dealerships and mulling it over, my family decided to take the plunge and purchase a new used truck. Carson was a great salesperson; he was not pushy but relaxed we brought our children along as they will spend a lot of time in the car and will be used to take them to their events mostly. The entire dealership seemed nonplussed by their presence and endless energy, Carson seemed to know right away what we would be interested in and nailed it. Brandon was great in finding us a deal we could li... read more

Slc i. 

on Birdeye

a year ago

Watch your wallet! Found the exact vehicle I wanted (2021 Toyota Highlander Hybrid Limited) in the exact color and equipment I needed on their website. I spoke to Brandon Coulter and we agreed on a trade in value and price on 3/19/2024. So far, so good. I then received electronic paperwork that included a trade in value of $500 less than agreed without any explanation whatsoever. I called and told them I wasn't going to sign the deal as it was not what we agreed to. He put me on hold and then came back and said they wo... read more