Gisela Velez

James 

on Healthgrades

4 months ago

Thanks to Dr Valez and Dr Brusie I still have my eyesight. I was referred to Dr Valez by other doctors who told me they would go to her if they needed the care and attention I required. I have on occasion waited for what seemed like a long time but realized after visiting other offices that the wait was typical. My opinion, she is a talented and caring doctor and is worth the wait. She’s aware of the attacks and has worked hard to improve the patient experience. Those who seek to diminish her and Dr Brusie should think twice... read more

Don 

on Healthgrades

10 months ago

Long, long wait times, no matter when you go. Girl at front desk is rude. Tried to talk with her husband, Dr Brusie and he just turned his back to me. They don’t respect your time. 

Carol R Wright 

on Healthgrades

a year ago

Dr. Velez is always very caring and thorough. She cares deeply about her patients and their eyesight. I like the way she gives the shots, they don't hurt, but aren't overly numbed. She keeps me informed of my progress. I would, and have recommended her to others. 

Melanie Brutler 

on Healthgrades

a year ago

She is a fantastic doctor who puts her patients first. You only have one set of eyes and you can trust her to make sure you get the best treatment. I wouldn’t go to anyone else. 

Pamela 

on Healthgrades

a year ago

Dr Velez saw me as an emergency. My dog scratched my eye. Left claw marks on my eyeball. She fit me into a very very busy day for her. I am thankful and grateful because I was in so much pain. I am on the mend and couldn't be happier she fit me in. 

Anonymous 

on Healthgrades

a year ago

HORRIBLE SERVICE I made my appointment on time — arrived early and still waited an hour never getting seen because I had to return to work and they said it would be another 1–2 hours. What type of eye exam is a 3 hour wait when you are on time for your appointment. Lost wages for me and my husband what an inconvenience and waste of time. Don’t worry about being on time for your appointment here it’s going to be first come first serve regardless — and they take their time I could hear convos about lunches and pets going on — ... read more

Anonymous 

on Healthgrades

2 years ago

Other than Jonathon, who politely and efficiently checked me in, this place was a bad experience. I waited 1.5 hours and still didn't see a doc. I had to walk out. I repeatedly asked if it was likely I'd be out of there by 1:00 (appt was for 10:45), but all I heard was "I don't know." I'm trying Costco. They may not be the best, but I bet they can put me in glasses until I find a doctor who sees patients instead of just charging them. These people are only in it for the money. Patients deserve more. 

Dennis W. Magee 

on Healthgrades

3 years ago

Wonderful doctor; very patient oriented, lots of experience. Waiting time is minimal, length of total visit usually not over 2 hours. Great results in her having resolved my eye problem. Would highly recommend Dr. Valez to anyone needing eye care. 

Anonymous 

on Healthgrades

3 years ago

scheduled 1.5 hours for an appointment, after sitting in the waiting room for 30 minutes I told them I only had 1-hour left. They responded that they couldn't complete my exam in 1 hour so I rescheduled. I scheduled for the first appointment of the day weeks later and was told they would 'fast track' me. When I arrived there was one person in the waiting room. During the 40 minutes I sat in the waiting room 4 more patients arrived and were seen before me. When I was finally called they told me it would take another 90-minute... read more