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Giant Food Pharmacy

3.5

About this business

Location details

14635 Mt Airy Rd, Shrewsbury, PA, 17361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.534 reviews
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Stephny Luce's profile image
Stephny Luce 
3 years ago

The deli kiosks are broken more often than working. The deli takes FOREVER to fill my small order of 2 items every week. While all stores are experiencing various shortages right now, this one in particular has a history of poor selection. When are you bringing back the asiago cheese? When are you bringing back the Keebler spicy cheese crackers? You have to check your receipt every week to be sure you are not getting ripped off. At least twice a month I have to visit the customer service window to get back money from missed ... read more

Sean Rogers's profile image
Sean Rogers 
4 years ago

We go here every Friday morning around 7 to do our weekly shopping (we do it before work and to avoid crowds). Most times are fine but the past few times there is only one register open for the 20 items or less and self check out. We have a family of 4 so we have too many items for the register and have to do self check out. The self checkout system is terrible. It gives errors if a bag is removed but when you have a cart full of items you can only load up so much on the bad side until your out of room. Very frustrating beca... read more

Business response:

Hi Sean, we're sorry for the inconvenience. Customer service is a priority for us, so we want to make sure we're thoroughly taking care of you at the check-out. We're disappointed we missed the mark and will work on improving. We hope you'll give us another shot at providing you with an excellent shopping experience. 

Dee Dee's profile image
Dee Dee 
recommend  Recommended
4 years ago

Love the store but not the creepy employee stocking vegetables there today that stares at woman in a super disturbing manner. Like starrrreessss it made me uncomfortable to see that. 

Business response:

Thanks for the review, Dee. We value our customers, so we want to make sure every visit with us is as pleasant and comfortable as possible. We're disappointed we missed the mark and will work on improving. We look forward to providing you with an even better experience on your next visit. 

Patricia Palumbo Pausewang's profile image
Patricia Palumbo Pausewang 
recommend  Recommended
4 years ago

I was at the Shrewsbury location at 2:35 today and wanted to let you know what a patient and caring cashier Mary is. She was waiting on an elderly gentleman with 2 over flowing carts of groceries and had to wring and bag his huge order. I was so inspired by her and how she dealt with customers getting on her line and then leaving because of the size of his order. she never once got upset but treated this man with pure kindness. when she was done my husband and I helped him to his car to load his purchase. He told me he hadn'... read more

Business response:

Hi Patricia, we're thrilled to hear you had a great experience with our team! Customer service is a priority for us, so we want to make sure we're providing our customers with the best service possible. Thanks for letting us know how we’re doing. We look forward to providing you with an excellent shopping experience on your next visit. 

Bernie Brown's profile image
Bernie Brown 
4 years ago

I hate Giant's ads- an item is 40% off-How do i know what i'm going to pay unless i go to the store or buy one get 1/2 off the second one again how much am i paying for the first one -Just throw the ad away and go to saubel's shrewsbury-You people need to check the 100 negative comments on the southern york county Facebook page if you think people like you because they don't I hate Giant's ads- an item is 40% off-How do i know what i'm going to pay unless i go to the store or buy one get 1/2 off the second one again how much... read more

Nicole Mintscheff's profile image
Nicole Mintscheff 
recommend  Recommended
4 years ago

I love Shrewsbury giant location. I DO NOT like the fact that people take advantage of the expecting women’s parking to the toddler parking. Today I was with my mother in law, I’m pregnant, had to park all the way in Egypt. I came out to notice a women in her 50’s with her husband getting into their vehicle. THIS SHOULDNT be allowed. 

Mandie Austin's profile image
Mandie Austin 
4 years ago
Rebecca Cheney Samson's profile image
Rebecca Cheney Samson 
recommend  Recommended
4 years ago

Great selection of fresh and packaged products. Their produce is hit or miss as many times, I have found their fruit is bruised, going bad and/or had mold on it. I do think that the produce workers and manager could do a much better job at inspecting what is being displayed/sold. Meat selection is decent but not great. Deli has always been top notch. Really like that they have the prepackaged sushi section and the beer/wine for convenience. Always clean and usually stocked well. Their specials and the convenient pick up opti... read more

Pat Staines's profile image
Pat Staines 
recommend  Recommended
4 years ago

Frequently asked questions about Giant Food Pharmacy

How is Giant Food Pharmacy rated?

Giant Food Pharmacy has a 3.5 star rating with 34 reviews. 

When is Giant Food Pharmacy open?

Giant Food Pharmacy is closed now. It will open on Monday at 9:00 a.m. 

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