gi wellness center of frederick

Jenness Phoebus 

on Google

6 months ago

The doctors and nurses were very kind and explained everything. However I was required to make a copay up front before the procedure. Since Medicare is my primary insurer and I also have a supplemental medical plan, I have never had a copay. When I called the center after my insurance plans had processed the claim, I spoke with a very rude young lady who told me my supplemental insurance would not cover the remainder of the charge. I’m still trying to get my money back. 

Ebonee Harper 

on Google

2 years ago

Lisa was the rudest person I have every spoken to, she had an attitude from her first initial contact with me, when I tried to ask questions I couldn’t even get a word in because she would rudely interrupt and say if you let me explain. When I asked to speak to her manager she said I am the manager, I then asked so you own that business and there is no one above you she said Yeap and hung up. I called back to try to speak to hear again hung up o. Me again! I don’t know how you have someone working customer service and they a... read more

Yasmeen Johnson 

on Google

2 years ago

Would randomly charge hundreds of dollars to my account. $1500 in total. When i called for a bill to justify the charges i was cursed at and hung up on. Only to receive random personal checks titled “refund” in small amounts. Before i went under the anesthesiologist told me she would put me down just enough where i could feel the pain but wouldnt be able to move or say anything. Super shady place and take legal action if youre a victim too. 

Angela Twigg 

on Google

3 years ago

Great staff. From the front desk, nurses anesthesiologist and Dr Ahmed everything went super smooth. Very courteous.