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GFL environmental
- Consumer Services
- Wilmington, NC
About this business
Location details
3618 US Highway 421 N Wilmington, Wilmington, NC, 28401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst service in town. Double the rate for half the pick up. Cancelled my bin pick up over a week without notification leading to an HOA violation. Just cancelling their service they never pick up the bins and still try to charge you like a scam - put on an expired credit card, they’ll come snatch your bins same day like a repossession. PS: if you call saying you want to cancel their service, GFL will almost instantly reduce your bill 50% to match.
My recycling wasn’t picked up today. I have far more recycling than garbage, so every-other-day pick/ip is a hardship… and when they miss?? Also, there is no way to leave them a message. Why do they close at 5??!!
After 1 year of being with GFL, we switched to Eastern Waste & Recycling. GFL was decent at picking up our trash on time. However with our recycling, they missed almost every single pick up. They are supposed to pick up recycling every two weeks, yet our recycling can was full and overflowing for 3+ weeks at a time. Every two weeks when they miss the recycling, I have to call them to schedule a pickup day, and they sometimes ignore it, making me have to call two to three times again in the same week, begging them to empty th... read more
We have been GFL customers for over three years, and unfortunately, the quality of service has been consistently disappointing. We pay for recycling pickup service that is supposed to occur every other week, yet our recycling is frequently missed. In reality, it often only gets collected once a month. What is most frustrating is that this has been an ongoing issue despite numerous complaints. Each time I contact customer service, I receive an apology and am told that a special pickup will be scheduled for the following day. ... read more
I read all of the reviews and didn't want to believe all the comments about crappy service, went ahead and signed up for service in Burgaw. I was assured by the CSR that we were definitely in the service area. My trash container was delivered the next day and my service was supposed to, yes supposed to, start the day after the delivery of the trash container. Put the container out the night before and left for vacation on the next morning, the supposed day of pickup. Arrived home from vacation only to find that the trash was... read more
Frequently asked questions about GFL environmental
How is GFL environmental rated?
GFL environmental has a 2.6 star rating with 342 reviews.
When is GFL environmental open?
GFL environmental is closed now. It will open tomorrow at 8:00 a.m.
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