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German Auto Center
- Auto Repair
- Austin, TX
About this business
GERMAN AUTO CENTER IS CUSTOMER DRIVEN Your vehicle gets you where you need to be. It’s how you explore your surroundings. It’s how you express yourself as a driver. At German Auto Center we care as much as about your car as you do. We get that your vehicle is an important part of your life whether it’s a classic that you’ve lovingly restored or a super functional daily driver. Your financial security and physical safety are our top priorities when we take on a repair job. We’ll shoot you straigh... read more
Location details
8215 Research Blvd, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
These guys stole 661.00 from me. I bought my 2001 740i in because it was overheating and misfiring. After paying the 80.00 diagnostic fee they recommended that I change the plugs and one coil. They also said I needed a few minor hoses that went to the heater valve. I said ok and proceeded. I picked up my car only to find out that they broke one of my kidney grills and had no intention of telling me. The labor on a spark plug job and couple of hoses was $363.33!!!! I could not believe it! However , the service men were very c... read more
Great Service – My E320 needed new brakes. Called the dealership and German Auto Center for quotes. German Auto was 50% less than the dealership. Scheduled the service for the next day, dropped off my car, hopped in their loaner car and went to work. Svc Mgr called me 2 hrs later with an update, my car would be finished in 1 hr. Stopped in at lunch, the invoice matched the quote, and I was on my way. So easy! The next day, I received a follow up call from German Auto Center, making sure I was satisfied. Very Nice! Since my f... read more
The Best!! – I wanted to just say how wonderful my experience was with German Auto Center. Having recently moved here to Austin, I was referred to German Auto Center by a co-worker. I own two BMWs and a Mercedes Benz and German Auto Center now takes car of all of them. It is great to find someone who knows my cars as well as the dealer and treats me so wonderfully and not like a number. These guys are great!! They took the time to explain everything to me, then they told me what needed to be done now and what could wait - ne... read more
German Auto rocks! – I called German Auto Center after hearing their ad on the radio, which mentioned they worked on Jaguars. Most places that do are unfriendly and overpriced, but the guys at German Auto were not only nice but helped me get my car to them, fixed it fast and for much less than the dealership was going to charge! I have gone back one other time for some warranty work and the experience was just as good. Hope they expand their business to the Hill County someday, but meanwhile they are worth the drive. Would t... read more
Saved me time and money – I used to take my car to the dealer to get the oil changed but every time there was something that 'had' to be repaired....even though my car seemed to be fine to me it always landed up costing me almost $1000 every time I'd take it in. So I decided to take it to German Auto Center and they gave me a list of maintenance and repairs they recommended, but took time to explain what needed to be done now and what could wait.....and they're WAY less expensive than the dealer ever was. Now I've been going... read more
CROOKS! – Never go to German Auto Center. They will try to make up all kinds of things to charge you more. This is not even in the normal car mechanic rip off up-charge. I am talking about telling me that after fixing my ignition for $500 and then telling me I need a new key and charging me $60 for that... and then... after a week and a half of trying to get my car back after it had already been fixed... they tell me that my battery is dead and I need a new one which is another $150... me: oh really, what is wrong with the b... read more
Top shelf customer service – German Auto Center has the best customer service of any place I have ever taken my car. Their techs are the best - they really know what they're doing. Sometimes I'm not very good at articulating problems and their techs have so much experience they can always figure out what's wrong and get it fixed. I know they will be fair with me and I have come to rely on their advice and service. I have found their prices to be better than the dealer, and the customer service is unbelievable. They will take... read more
Beware!! get the quote in writing before handing over keys – These guys are untrustworthy. They quoted me very reasonable price when I called them. They confirmed it when I dropped the car. However, I called them for car pick up, the price was almost $300 more than before. They didn't even bother calling me to check with me. No additional work or repairs were done either. I wasn't too happy. But on top of that when I went to pick up the car, the price on the invoice was more than $200 more than the inflated price!! Upon ques... read more
Best German Car Repair Center, Auto Sales and Service, Very Knowledgable Mechanics – German Auto Center is a great place to take your car for repairs. Two of the Mercedes mechanics have been there since the 1970's and the other two that work on BMW's and other makes have been in the business for a long time too. It has a more personal atmosphere; because it's locally owned and operated. If you want to look for a car, Mitch, can find you what you're looking for. He's very helpful and really knows a lot about cars.
Frequently asked questions about German Auto Center
How is German Auto Center rated?
German Auto Center has a 4.6 star rating with 450 reviews.
When is German Auto Center open?
German Auto Center is open now. It will close at 5:30 p.m.
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