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2601 S State St, Ann Arbor, MI, 48104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have worked with Michael Thiede on more than one occasion while getting my car serviced, and have always had a great experience. He's responsive to questions, explains issues and options clearly, and is always polite and friendly.
Germaine Honda, specifically Brendan Beuschlein, has the BEST customer service! We took Our daughter‘s car in to be serviced so that she would not have to be thinking about maintenance while she is here at school in Ann Arbor. Brendan went through all the updates that we needed to do and potential ones as well, giving us an overall picture of everything that could possibly be updated or Serviced based on mileage. He was great at pricing everything out for us to give us a ballpark of what it may cost and, throughout our visit... read more
Their service department is SLOW and they do not communicate well. They like to just sit at their desks and play games on their phones and not tell customers their vehicles are ready. I’m so glad my free oil changes that came with the new car are done so I can stop dealing with this place. They give you a number to text during your visit with any questions but they don’t respond to it. Asked for updates twice and got ghosted. Finally after I waited two hours to talk to someone they said it was conveniently just now finished ... read more
I love my 2018 Honda Fit, and I love that we've got such a reputable service center to take care of that Honda. I know nothing about cars -- so how am I to know what maintenance service it needs? Luckily, Nick Sneed was my service advisor and his recommendations didn't cost me an arm and a leg! Nick took the time to explain things to me, and I trust his expertise.
Nick Sneed was very helpful and did everything that was required. Kept a clear and open line of communication and highlighted exactly what I needed. I don't like going anywhere else.
Germain Honda of Ann Arbor Parts has a 4.7 star rating with 1,342 reviews.
Germain Honda of Ann Arbor Parts is closed now. It will open on Monday at 7:30 a.m.
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