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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Came in looking at vehicles for our grandson. We were very disappointed to see the lack of mask compliance in the store. Multiple people sitting around without masks up. We left.
Business response:
Here at Germain Honda of Ann Arbor, we are committed to ensuring the health and safety of all our guests and associates. In doing so we have set stringent COVID policies which include the wearing of masks. We do allow our associates the opportunity to remove their masks in their partitioned workspaces when not assisting guests and no one is within a 10-foot area adhering to the social distancing guidelines. This allows our staff to communicate freely when making phone calls to customers without the added communication burden... read more
Mario made things easy and smooth as we test-drove, negotiated price, and picked up our car in the middle of the pandemic. He took good care of us.
Business response:
On behalf of all of us at Germain Honda of Ann Arbor, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mario. Thank you for your business, we look forward to seeing you again soon! Best Regards, Jim Farkas General Manager
Mario was very helpfully. He made our appointment smooth,even though he was very busy at the time. We had a couple issues with the payoff and monthly payment but the finance manager made it all work out.Love the car so far thanks Germain Honda.
Business response:
Thank you so much for sharing your experience with Germain Honda of Ann Arbor. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Jim Farkas General Manager
We’ve always been very pleased with this dealership. This was the third new vehicle we’ve purchased through them. We also have all of our service performed there as well.
Business response:
Your continued business is truly appreciated. We are thrilled to know that you are pleased with both our sales and service teams and we all look forward to continuing to provide you with the quality service you deserve as a valued Germain customer. Best Regards, Jim Farkas General Manager
Have a great experience buying a new Ridgeline at this Honda dealer. Transparent buying process. Knowledgeable sales staff. This dealer cares about their customers and in turn this helps their business. Sale manager Corey was very friendly and nice, and provided help to better communicate with customers when needed. I would highly recommend Germain Honda for buying your next Honda
Business response:
We would like to thank you for your recommendations and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. Enjoy the road in your new Honda and please let us know if you need anything further. Best Regards, Jim Farkas General Manager
Good service, reasonable prices, and upfront with their customers. Dean seems like he genuinely cares about people. The process went smoothly. I didn’t feel pressured into purchasing anything and I felt like I got the vehicle for a fair price. I did weeks of research before I went into Germain and made the purchase.
Business response:
John, Congratulations on your new vehicle! We are so glad that we had the chance to do business with you, and we are thrilled that Dean could make your experience so seamless- from beginning to end! He will be honored to know how greatly you valued his assistance, and we wish you the safest of travels- on behalf of him and the entire team! Thank you so much for choosing Germain Honda! Best Regards, Jim Farkas General Manager
Made the appointment for car work, and when I arrived I was going to given a rental car in about 5 minutes. No b.s. and they gave me an awesome rental car while they worked on my $900 civic. Thanks!
Business response:
We would like to thank you for your recommendations and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. Best Regards, Jim Farkas General Manager
Honda was serviced for a B1 regular maintenance. Nick provided professional, efficient explanation about what would be done. Very friendly, courteous and remembered my husband from previous service appointments.
Business response:
On behalf of all of us at Germain Honda of Ann Arbor, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Nick. Thank you for your business, we look forward to seeing you again soon! Best Regards, Jim Farkas General Manager
Service was excellent and done in a timely manner. Service agent was nice and gave me great insight on what to do for next time. The only thing I wish they would’ve done is given it a wash afterwards like some Honda dealerships do.
Business response:
We thank you for your business and feedback. Our team apologizes we were unable to wash your vehicle the day of your visit as our car wash was closed for maintenance. We look forward to your next visit and being able to complete the car wash which is a standard part of our service. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open tomorrow at 7:30 a.m.
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