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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Had a great experience purchasing a new car here. Mario was extremely helpful and explained everything in a lot of detail. Would recommend purchasing a vehicle here.
Business response:
We here at Germain Honda of Ann Arbor are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Regards, Jim Farkas General Manager
Andy Peterson was fantastic to work with this time… Excellent personality & understanding in dealing with customer concerns… Honda service department has always been unbelievably good over the years..
Business response:
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda of Ann Arbor with only the best there is to offer. Best Regards, Jim Farkas General Manager
While I did not end up purchasing a vehicle, I would not hesitate to come here again, but specifically to request Mitch Hardcastle. 2 thumbs up for him. Greatly enjoyed working with him.
Business response:
Thank you for taking the time to leave Mitch this kind review. If there is anything further we may do to assist with your vehicle search please do not hesitate to let us know. Best Regards, Jim Farkas General Manager
Desmond was most helpful! This was my first stop on my first time buying a car and he took the time answer all my questions both about the cars and the process. He followed up with me after the visit without being pushy.
Business response:
We are thrilled to know you are completely satisfied with your experience with us here at Germain Honda of Ann Arbor and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Jim Farkas General Manager
I recently purchased a 2021 CRV from Germain and worked with Jeff Williams. I received excellent service from Mr. Williams who was extremely professional and put all of my interest and needs first. He made the car buying process which can be nerve racking and stressful, simple and smooth for me. I would highly recommend him to anyone in the market for a new or used Honda!
Business response:
We appreciate your business and are thrilled that Jeff could be of great assistance to you- from start to finish! We congratulate you on your new Honda- on behalf of him and the entire team. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Best Regards, Jim Farkas General Manager
My vehicle showing 30 percent so I brought for oil change AFTER oil change also it is showing 30 percent. WHY? I have to go again to adjust?
Business response:
On behalf of our technician and the dealership, I sincerely apologize that we neglected to reset the light and caused any inconvenience. They do not automatically reset and must be done manually. Best Regards, Jim Farkas General Manager
The dealership was very helpful locating the exact make and model of the car that we wanted. We also get our other cars serviced here and they do a great job.
Business response:
Your continued business with both our sales and service teams is truly appreciated. Thank you for sharing. Best Regards, Jim Farkas General Manager
So had an issue with not only my visit, my co worker as well. It seems as if we both had the same person unfortunately (cant verify) was told I needed front and rear brakes on my car with less than 50,000 miles. I told them no, took it elsewhere and was advised I still had pad left. Same exact thing happened to my co worker but her CR-V was said to need brakes and a tire rod!!!! She took it for a second opinion and it wasnt bad. Very unpleasant. Over-all experience wasnt good. Will not be returning
Business response:
We appreciate your business and feedback and are very concerned regarding your comments about both your and your co-worker's visits. If both of you would reach out directly to our Service Manager Brad Stegemann at 734-327-1547 he can gather further information so he may properly research your concerns and address them directly with you. Brad is eager to speak with you and we all appreciate the opportunity to address this matter for you. Best Regards, Jim Farkas General Manager
I was very satisfied. Jeff was very pleasant and helped me very well. He was very patient also. I’ll be returning for more services. Thank you for the good service.
Business response:
We thank you for your business and for taking the time to leave Jeff this positive review. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open tomorrow at 7:30 a.m.
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