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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We have been customers at Germain for years. This service visit for an oil change was good- just under an hour, comfortable waiting area and courteous staff.
Business response:
Your continued business and positive feedback are greatly appreciated. Best Regards, Jim Farkas General Manager
Great service. However dealer charges for any diagnostic request and will not credit the charge toward repair if done at their shop. I have dealt with many repair/dealer shops but heard this for the first time.
Business response:
We truly value your business and thank you for leaving us this feedback. Our diagnostic charges are listed separately on our invoices to be transparent. We follow labor guides for repairs and do not hide other costs in the repair. Best Regards, Jim Farkas General Manager
Just bought another car from Germain Honda of Ann Arbor. Jason Loren delivered the best customer engagement I have ever experienced. Amazing work! Thank you.
Business response:
Congratulations on your new car and thank you for allowing Jason and our team to once again have the opportunity to earn your business. Best Regards, Jim Farkas General Manager
The service was quick and efficient. The staff was courteous and helpful. I enjoyed my trip to this dealership
Business response:
Your business and positive feedback mean so much to us all. Thank you. Best Regards, Jim Farkas General Manager
Jason Loren was so helpful. He went out of his way assure the purchase was just right.
Business response:
We thank you for your business and kind shout-out for Jason. Enjoy the road in your new car. Best Regards, Jim Farkas General Manager
Very professional, pleasant, and efficient! Service department was very knowledgeable and took care of my vehicle in a very timely manner! Thank you!
Business response:
Thank you so much for your 5-star review! We are pleased that our team could get your needs taken care of- seamlessly and efficiently. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Best Regards, Jim Farkas General Manager
Always very good service. Their service specialist are knowledgeable, kind, and responsive. I use them to service all three of my cars for my family
Business response:
Your continued business and trust in our team mean so much to us all. We look forward to continuing to provide you with the quality service you have come to expect as a valued Germain customer. Best Regards, Jim Farkas General Manager
Nick took the time to discuss my concerns and answer all my questions and I had a lot of them. I liked being contacted with an update and when the repair was finished. I always trust the quality of the work and attention to detail at Germain.
Business response:
Thank you for choosing Germain Honda of Ann Arbor for your service needs. Your kind words and trust in Nick and our team mean so much to us all. We look forward to our continued relationship and providing you with the quality service you deserve as a valued Germain customer. Best Regards, Jim Farkas General Manager
Very accommodating Friendly and professional. Explained everything. Was willing to work with me in determining what I wanted and showing me all options that were available.
Business response:
Thanks for taking the time to share your opinion. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open tomorrow at 7:30 a.m.
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