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Gerber Collision & Glass
- Automotive
- Grand Rapids, MI
About this business
Location details
7580 Expressway Dr SW, Grand Rapids, MI, 49548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Failed to deliver communication when promised. I consistently gave them over a week longer than I was promised before I would follow up again. It took me showing up in person two times to get the answers I was looking for. I had my vehicle for 21 days for a very simple bumper repair, and paint job on it. When I brought the vehicle in to them because they were recommended by the insurance company that claim was being run through because they were a preferred shop. The adjuster at the shop flat out told me it was strictly cosm... read more
This repair shop prioritizes insurance networks, not you, the consumer. It is listed as a preferred shop and acts on the best interest of the insurance company to maintain their preferred partnership status.
Places very unprofessional, they do let your car sit before they actually work on it, then lie and say they're working on it before they touch it and when they finally do work on it, they come up with excuses as to why it's taking so long like how they ran to an unexpected problem, knowing that they never worked on it in the first way. I took my car here on December 7th 2025 had a estimated completion date of january 2 2026. The be fair holiday was coming up understandable.But if you know you're not gonna make a date like th... read more
Places very unprofessional, they do let your car sit before they actually work on it, then lie and say they're working on it before they touch it and when they finally do work on it, they come up with excuses as to why it's taking so long like how they ran to an unexpected problem, knowing that they never worked on it in the first way. I took my car here on December 7th 2025 had a estimated completion date of january 2 2026. The be fair holiday was coming up understandable.But if you know you're not gonna make a date like th... read more
Frequently asked questions about Gerber Collision & Glass
How is Gerber Collision & Glass rated?
Gerber Collision & Glass has a 4 star rating with 41 reviews.
When is Gerber Collision & Glass open?
Gerber Collision & Glass is open now. It will close at 5:00 p.m.
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