Gerber Collision & Glass

Kim Welsh 

on Google

2 months ago

This is an edit of previous review. Gerber did diligently work to fix the problem. recently had to take my car to Gerber Collision on Alpharetta Highway after it got rear-ended. The insurance company referred me there, so I thought it would be a smooth process. When I picked up my car, I noticed the fender was a bit loose and actually seemed to be falling off. I took it back and spoke with the manager, who told me it was due to the aftermarket fender they had used. He promised to reach out to the insurance company to see abo... read more

Kim Welsh 

on Google

2 months ago

recently had to take my car to Gerber Collision on Alpharetta Highway after it got rear-ended. The insurance company referred me there, so I thought it would be a smooth process. When I picked up my car, I noticed the fender was a bit loose and actually seemed to be falling off. I took it back and spoke with the manager, who told me it was due to the aftermarket fender they had used. He promised to reach out to the insurance company to see about getting a proper dealer fender. However, it’s been three weeks now, and I haven'... read more

Philip Gerber 

on Google

5 months ago

My window was replaced improperly from a collision. I could see the seal was not installed properly plus window began to leak on the inside. Daulton stated the leak was from the sun roof connection somehow. Spent $200 at Honda to confirm leak was at the windshield. Also confirmed lower molding was missing altogether from the original replacement. They did finally repair the windshield properly. I was told I would get my $200 Honda evaluation fee reimbursed but keep getting the runaround. I will steer my friends and neighbors... read more

Philip Gerber 

on Google

6 months ago

My window was replaced improperly from a collision. I could see the seal was not installed properly plus window began to leak on the inside. Daulton stated the leak was from the sun roof connection somehow. Spent $200 at Honda to confirm leak was at the windshield. Also confirmed lower molding was missing altogether from the original replacement. They did finally repair the windshield properly. I was told I would get my $200 Honda evaluation fee reimbursed but keep getting the runaround. I will steer my friends and neighbors... read more

H P 

on Google

7 months ago

Had a wonderful experience recently with Gerber Collision for repairing my RAV4. Gerber's customer service is very good they immediately contacted after the claim was filed and we setup drop off that day for the repairs. They continually provided updates with the repair process from start to finish and my car was completed on time and looks very good. Great job and customer service. Thank you Gerber Collision!