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Gerber Collision & Glass
- Automotive
- Greenwood, IN
About this business
Location details
1775 US-31, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
POTENTIAL CUSTOMERS BEWARE. Had my truck repaired here and upon getting it back it has an obvious sway in the rear end and the traction/ abs lights would come on and cause eratic handling. It has been back 2 times, the first visit they said it was a front wheel hub assembly. (Odd that would make the rear end sway). Still didn't fix it. Second time they claimed it was a rear wheel speed sensor then said the rear springs were a different stiffness. They only replaced the drivers side during the original repair and refused to r... read more
Dealerships recommended them but they seem disinterested in work. Called them on a hood scratch at BMW’s recommendation. Their response on the phone, “we don’t work on BMW they’re too complex”. A hood scratch that requires no sensor reprogramming, ADAS calibration, etc is too complex? Yikes. A few years ago I had someone back into my previous car and “it would be a month before we can look at it”. Another dealer recommended them also. Don’t know what all of the hype is about when they show you they don’t want any work. Answe... read more
Very nice couldn't help
Can't really say yet still waiting for my car to be finished. But everyone we talked to there to get repairs done were very curtious. I'll report more when car is completed. One more thing called rental car place to have you picked up when dropping off yor car.
Been using this location for 30 years. Long before the Gerber brand bought it. Tried working with them today but their"rules" were to inflexible for a working person to be accommodated. No more customer service. Just go somewhere else. They need to learn no matter how nice you say "my way or the highway" to a customer it is still rude. Go to Walter's very friendly AND professional AND willing to work with your life events.
Frequently asked questions about Gerber Collision & Glass
How is Gerber Collision & Glass rated?
Gerber Collision & Glass has a 4.1 star rating with 110 reviews.
When is Gerber Collision & Glass open?
Gerber Collision & Glass is closed now. It will open at 8:00 a.m.
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