This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Gerald Subaru of Naperville
- Automotive
- Naperville, IL
About this business
Location details
2379 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Pleasant, quality peaceful
Business response:
Thank you for your kind feedback, Freddie! I'm delighted to hear that your experience at Gerald Subaru of Naperville was pleasant and peaceful. We strive to provide truly exceptional service, and I appreciate you taking the time to share your thoughts. We look forward to seeing you again! Sincerely, Joe Schafhauser General Manager Gerald Subaru of Naperville jschafhauser@geraldauto.com
Had appointment scheduled to buy car and then called to reschedule for later same day like hour later and then was told car was being sold like 20-30 minutes before my appointment was coming up. They knew I was on my way there and even visited couple days before and was told I have a 5 day window to reach back out and the car was sold on my way up there. Everyone had different answers for me about coming in, prices, and just poor communication all around. They told me main guy that was selling to me wasn't in at that day, bu... read more
Business response:
Thank you for taking the time to share your experience. I’m very sorry to hear how frustrating this situation was for you, especially after you had scheduled an appointment and were already on your way to the dealership. I completely understand how disappointing it must have been to feel like the communication around the vehicle and its availability was unclear. Our goal is always to provide accurate information and a transparent buying experience. Vehicles can occasionally sell very quickly, particularly when multiple custo... read more
Car was as described or better. Brandon was great to work with. Got a good deal done quickly.
Business response:
Thank you for your kind words, Jacob! I'm thrilled to hear that your experience with us at Gerald Subaru of Naperville was truly exceptional. It’s great to know that Brandon provided you with excellent service and that you found a good deal quickly. We look forward to seeing you again! Sincerely Joe Schafhauser General Manager Gerald Subaru of Naperville
Great experience overall, the website is friendly to use, very helpful and i have recommended to multiple people. but dealer quote me a different price, (higher price) but at the end and some negotiation, I was satisfied with my purchase.
Business response:
Thank you for your truly exceptional review, Deanne! I'm glad to hear that you found our website user-friendly and that you were able to negotiate a satisfactory price for your purchase. Your recommendations mean a lot to us at Gerald Subaru of Naperville. If you have any further feedback or need assistance, please don’t hesitate to reach out. We look forward to serving you again! Sincerely Joe Schafhauser General Manager Gerald Subaru of Naperville
Frequently asked questions about Gerald Subaru of Naperville
How is Gerald Subaru of Naperville rated?
Gerald Subaru of Naperville has a 4.4 star rating with 271 reviews.
When is Gerald Subaru of Naperville open?
Gerald Subaru of Naperville is open now. It will close at 9:00 p.m.
Browse nearby in Naperville, IL
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com