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Gerald Subaru of Naperville
- Automotive
- Naperville, IL
About this business
Gerald Subaru of Naperville has been tending to the automotive needs of Naperville and the surrounding communities for over 35 years. Whether coming to service your current vehicle or looking for the next addition to your family, we are always ready to help. Our expert vehicle specialists and highly trained automotive technicians work hard to make sure you have the best possible experience each time you visit. We hope to see you soon!
Location details
2379 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedGerald Subaru provided great customer service from start to finish when we bought our 2021 Ascent recently! Cynthia in the call center got us a competitive quote. Abid Khan, our salesperson was thorough and helpful! Great experience!
My guy was was wonderful he. Remembered me hope I can have him again my car is great. Collin please don’t quit
Business response:
We appreciate the kind words, Joyce. We look forward to seeing you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
I've purchased all 3 of my Foresters at Gerald. All my service is done there too. Mike O'Brien was knowledgeable, patient and extremely helpful in the purchase of my 2019. Colin and Chuck run the best service department. All work is completed in a thorough and timely manner. The work to be done is completely explained, and I believe I'm getting a fair price. I get genuine Subaru products and have great warranties as well. I seriously doubt I will ever get anything other than a Subaru again.
Business response:
Robin, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville
Service done on time, people are professional and easy to work with.
Business response:
Thank you for the truly exceptional review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
Trish and Donna were very kind, took detailed notes, and appreciate their summary after the work was completed. Oil change was by appointment and completed under the estimated hours.
Business response:
Thank you very much for taking the time to leave us a truly exceptional review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
Excellent customer service and friendly!
Business response:
Thank you for the truly exceptional review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
They are very thorough and customer service is by far the best I’ve seen in a long time
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your truly exceptional review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
Informative, polite, helpful. When I informed them I was uncomfortable driving at night, they delivered my car to me.
Business response:
Thank you for taking the time out of your day to share your truly exceptional experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
My wife and I had a great experience working with Leo Lopez! The entire time we felt comfortable that he had our best interest as a top priority. I am not sure of all the people it took behind the scenes to create the deal we received but we greatly appreciate everything that was done! He is definitely a great asset to Gerald Subaru and even the Gerald Auto Group in general.
Business response:
Thank you so much for taking the time to share your truly exceptional feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
Frequently asked questions about Gerald Subaru of Naperville
How is Gerald Subaru of Naperville rated?
Gerald Subaru of Naperville has a 4.7 star rating with 4,686 reviews.
When is Gerald Subaru of Naperville open?
Gerald Subaru of Naperville is open now. It will close at 9:00 p.m.
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