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Genworth Life & Annuity Insurance Co

3.7

About this business

Genworth Life & Annuity Insurance is a Genworth Financial company that is committed to providing competitive insurance and annuities designed to help its customers build, protect and transfer wealth. The company is licensed in every state - in New York, through its subsidiary, American Mayflower Life Insurance Company of New York - and Bermuda. It maintains an A+ rating from A.M. Best, the second-highest of its 16 ratings. Genworth provides mortgage insurance in the United States, as well as more than 10 other countries, whi... read more

Location details

700 Main St, Ste 1, Lynchburg, VA, 24504, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720 reviews
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Bill Durham's profile image
Bill Durham 
on Google
5 years ago

Ridiculously inefficient company. It is apparent, no one within the company is permitted to speak with a customer without a script. The script is designed to halt the conversation and then the company will mail you a letter. A question asked today, will receive a response via a letter in 2, 3 and in some instances up to 4 weeks from today (note: the response will not be an answer and you will begin the ludicrous cycle again). 

Halli Hilliard's profile image
Halli Hilliard 
on Google
5 years ago

My mom has left multiple phone messages and never has received a phone call back. Terrible customer service! 

Reyn Cloud's profile image
Reyn Cloud 
on Google
5 years ago
Ann Bayes's profile image
Ann Bayes 
on Google
5 years ago
Michael Paley's profile image
Michael Paley 
on Google
5 years ago
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Frequently asked questions about Genworth Life & Annuity Insurance Co

How is Genworth Life & Annuity Insurance Co rated?

Genworth Life & Annuity Insurance Co has a 3.7 star rating with 20 reviews. 

When is Genworth Life & Annuity Insurance Co open?

Genworth Life & Annuity Insurance Co is closed now. It will open tomorrow at 8:00 a.m. 

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