Gengras Volvo Cars East Hartford

Anne R. 

on Birdeye

a month ago

Although going to a car dealership is not typically a fun experience, Jay Youngblood at Volvo Athens made my experience buying a car a very good one. He helped me find a plug in Volvo (XC 60) with all of the newer safety features. Since I am 73 and haven’t had a new car in 13 years, I really didn’t know how to work anything. Jay gave me lessons until I had things set up and could work everything. Buying the car was a straightforward process. I love the car and love knowing how to use it. I could not give Jay enough stars. He... read more

Donna W. 

on Birdeye

a month ago

JJulia at Kline Volvo is an absolute gem, and I can't recommend her highly enough. She recently sold my son and me each a new Volvo SUV within just two weeks of one another, and she made the entire process wonderful. Looking for a new car can be agonizing, and we spent countless hours reviewing features on multiple cars, even considering other brands and sedans outside of Volvo. But what truly sold us on the Volvo wasn't just the car itself—it was Julia. She is so down to earth, knowledgeable, and personable. She took the t... read more

Mary Ellen O. 

on Birdeye

2 months ago

We bought a 2025 Volvo XC90 last week. Great experience with Beau as our salesperson (very patient-not pushy) and even better was Blake-he went thru all the bells and whistles and was very patient with us with probably simple commands/features that were very intuitive once he explained them once or twice. He never made us feel that we were taking too much of his time and of course offered to help us any time. Highly recommend both Beau and Blake. Blake should be promoted to sales! 

Lisa R. 

on Birdeye

2 months ago

So I bought my car from them 3 years ago. I went in to have a 40,000 miles service done. I paid $880.91 for an oil change, cabin filer to be replaced and brake system fluid flushed. They supposedly did a multi-point inspection. I didn't receive anything on that at all. The kicker is I live 3 hours away and had driven up each time I needed something done. I was told the 40,000 mile check would take about 3 to 4 hours so I requested a loaner - which they did give me. They were done with my car in 1 1/2 hours and charged... read more

Roe L. 

on Birdeye

2 months ago

my vehicle is in and out about every 4 to 6 weeks is anyone else having the same issues? this time I installed cameras, to check for leaks and anything else that may be seen. myabe I got a lemon.?? 

Roe L. 

on Birdeye

2 months ago

Thank all of you for your reviews I have been thinking about getting rid of my XC90 for quite a while now mainly because I am in the shop pretty much every 4 to 6 weeks with one issue or another. I keep all my receipts and bring them in each time. Since alot of times they cannot seem to find them in their computer system....humm. Maybe I got a lemon from the get-go who knows. Are they going to be surprised this time since I put in cameras to check for leaks and who knows what will show up LOL. 

B Y. 

on Birdeye

3 months ago

Please read the fine details very, very closely. After providing a 10-day payoff for our trade in, Capital Volvo sent the payoff after the 10-days and now, the bank, has a balance due of around $100. We received a letter from the bank. When I informed Capital Volvo, they said via the salesman that it states in the payoff document that the customer is responsible for any difference. We had a few days of delays in the purchase process - and the same payoff information was used - Capital Volvo did not ask for a revised/upda... read more

bailey h. 

on Birdeye

5 months ago

I just sent my son to Grubbs Volvo for his car. I worked with Lorie and she was Great! 

kristy m. 

on Birdeye

5 months ago

Lorie delivered my new car to my job! I love my new Volvo EX90.