GENESIS SURGERY CENTER, INC

Race World Media 

on Google

a month ago

From start to finish, my experience at this colonoscopy office was very positive. The front desk staff were incredibly friendly and accommodating. I had a chaotic morning and arrived a little late, but they worked with me without any stress or attitude. Everyone at the front desk had a genuinely positive, upbeat demeanor, which immediately helped ease my nerves. When I was taken to the back, the nurse who brought me to my bed was professional, kind, and very informative. She explained what was going to happen, who I would be... read more

DualPoint Customer Service 

on Google

4 months ago

One of the worst urgent care facilities I’ve experienced. The staff is often rude, and the billing department provides little to no help when it comes to resolving complicated situations. Management should seriously evaluate operations and consider hiring more competent and professional staff. 

Erin P. 

on Google

5 months ago

This was my second colonoscopy at this facility, and unfortunately the experience was no better than the first. I followed every instruction carefully and arrived on time, but after the procedure I was left waiting in recovery. I only discovered that no one had called my ride because I phoned my ride myself while still groggy from sedation to let them know I was ready. They had not been contacted by the office at all. Patients should not have to manage their own transportation arrangements while recovering from anesthesia. E... read more

Stephen Taube 

on Google

5 months ago

I had a colonoscopy here several weeks ago and the whole team was wonderful. I was a little uncertain at first after reading some of the reviews, and I’ll admit the waiting area didn’t give the best first impression. But once I was brought to the back, I realized it truly operates like a mini hospital—clean, organized, and professional. The staff made me feel comfortable and well cared for from start to finish, and the procedure itself went smoothly. I’m very grateful for how kind and attentive everyone was, and I wanted to ... read more

Vicki Myers-McCann 

on Google

7 months ago

First off, I went here after being referred by my insurance. I’ve seen ambulances leaving this facility a couple times and that put me off. So when the PA came in to discuss my lipoma I wanted removed, all he did was feel my arm and immediately move to scheduling me for surgery. I’ve been down this road before and they should have done an ultrasound to see how many I had, turns out 5, and to see if they were attached to nerves, muscle, etc., which he didn’t. I actually had to demand it, while he acted like I was asking too m... read more