This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Genesis Supreme RV Inc.
- Trailer Dealers
- Perris, CA
About this business
Location details
23129 Cajalco Rd, Perris, CA, 92570, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wanted to give props to Brad White and Pablo Carmona for their excellent customer service. My wife and I approached them with a concern on our 34GSTS. They whole heartedly jumped on a resolution to our concerns. We are so grateful and extremely happy with our choice to purchase a Genesis toy hauler. The level of customer service they extended to us speaks volumes of the Genesis RV community and family. From our family over at Bluesteelbuilds.com to all the families living their best life in a Genesis RV, enjoy!
Bought a new toy hauler in early Feb 2024. Had an issue with my 12V fridge from the early going and never worked properly. I checked fuse, wiring, etc and even called Lipert to troubleshoot it the issue. Finally called Genesis and within 2-3 days I got a call from Rodrigo. I arranged to have my trailer dropped off and 4 days later it was ready for pick up. They ended up simply replacing the fridge and addressing a few other small blemishes on the trailer as well. The fridge now works fine and was very impressed with the cust... read more
Very Poor customer service. They offered to help us out on a rig one year old then did a 180 with us and told us to pound sand. Another RV company that does not know how to do the right thing when it comes to customer service. I suggest looking elsewhere for toy-haulers. Also their rigs counter tops crack and their suppliers axles they install snap. Very dangerous rigs.
Very poor build quality. Nothing but issues from day one with this trailer. I was told they are the best but not the case at all. Craftsmanship is horrible and no one responds to you.
I have a 2021 genesis wanderer toy hauler. I did use it extensively and it's been great but now I have delamination in the right front, upper area. I tried to go through insurance and was told it's water damage. So, now I have this bubble in the corner and I'm just bummed out. I'm in California, it's not like it rains 24/7! Out of warranty, insurance denied... oh well
Frequently asked questions about Genesis Supreme RV Inc.
How is Genesis Supreme RV Inc. rated?
Genesis Supreme RV Inc. has a 3.1 star rating with 38 reviews.
When is Genesis Supreme RV Inc. open?
Genesis Supreme RV Inc. is closed now. It will open on Monday at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com