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Genesis of Rockville
- Car Dealers
- North Bethesda, MD
About this business
Location details
11411 Rockville Pike, North Bethesda, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
One star is an extremely generous rating. As short as I can make this: I dropped my GV70 off to service freshly washed, waxed and hand-dried and waited 3 hours on a Saturday afternoon, only to have it returned to me with a bunch of scratches, one almost a foot long and deep enough to require $1200 worth of fender repainting. I may not have even seen it until after the fact if it wasn't covered roof to wheels in water spots after I had just washed it 5 hours earlier. At the time of the issue, there was allegedly no manager on... read more
Scratched vehicle during service and now will not respond. BEWARE! Terrible service! Terrible management! Terrible customer service!
Scheduling over a month out for a diagnostic is unacceptable. Will not be taking my vehicle somewhere that has no ability to assist in a timely manner.
As a Disabled Veteran that was new to the area!! The whole dealership was not worth the many unnecessary headaches!! Couldn’t wait to get rid of the G70 vehicle!! The Genesis Person for scheduling maintenance Lied about swapping tires done on very first scheduled maintenance! Lied about appointment times and process, asked to bring back car but not to fix repairs but to tell me it was done and new issues are my issues! Dealing with this place made the car not worth the stress. Car Sold moved on now ~ Lesson Learned ~
Frequently asked questions about Genesis of Rockville
How is Genesis of Rockville rated?
Genesis of Rockville has a 4.7 star rating with 369 reviews.
When is Genesis of Rockville open?
Genesis of Rockville is open now. It will close at 9:00 p.m.
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