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Genesis of Rockville
- Car Dealers
- North Bethesda, MD
About this business
Location details
11411 Rockville Pike, North Bethesda, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
As a Disabled Veteran that was new to the area!! The whole dealership was not worth the many unnecessary headaches!! Couldn’t wait to get rid of the G70 vehicle!! The Genesis Person for scheduling maintenance Lied about swapping tires done on very first scheduled maintenance! Lied about appointment times and process, asked to bring back car but not to fix repairs but to tell me it was done and new issues are my issues! Dealing with this place made the car not worth the stress. Car Sold moved on now ~ Lesson Learned ~
Absolutely the best service experience I’ve ever had with a dealer. The valet pick up and return went flawlessly, and everything was communicated in detail. Highly, highly recommend.
Adolfo and the rest of the Genesis team always make it an easy and smooth process whenever we have our vehicle serviced. The customer service is great over there!
I’d give them zero stars if I could. I’ve been driving and owned cars for 59 years. Genesis service is the worst I’ve ever experienced and Rockville Genesis is the worse of the worse. Made an appointment three weeks in advance for routine service and a recall. When I got there they had no Genesis loaner cars and tried to put me in an old, small Subaru sedan. They then parked my car on the lot and did nothing for a week. Why schedule an appointment? The Service Manager (ZJ) said he would call, never did. Never returned voicem... read more
Frequently asked questions about Genesis of Rockville
How is Genesis of Rockville rated?
Genesis of Rockville has a 4.8 star rating with 366 reviews.
When is Genesis of Rockville open?
Genesis of Rockville is closed now. It will open at 9:00 a.m.
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