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Genesis of Owings Mills
- Automotive
- Owings Mills, MD
About this business
Location details
11275 Reisterstown Rd, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Placed a call, left a message and also sent an email inquiry regarding new GV70 purchase. Never received a response. Either business is exceptional and they don’t need more customers or they simply don’t care. My guess is the latter. Go elsewhere if you’re looking to purchase!
This has been by far the worst experience I have ever had at a dealership service center. I drive a 2025 Genesis GV80. The car is on lease. I first visited the service center for my first service on Mar 13th. I have a full warranty from genesis that covers everything. When I dropped the car off I was surprised that the service advisor Jon Saunders tried to charge me for the service. When i told him it is under warranty he said it is not and I will have to pay for full service. I had to spend half an hour calling genesis to g... read more
I bought my Genesis at Antwerpen. A few weeks after purchase, i received an email that they were closing and had to pick another service center. At 5000 miles, i received a message that i needed service, i couldn't set up online and had to call. When i got through, i was told i didn't need service until 7500 miles [now my car is at 8000 and says i need service again- you can't make this BS up] on the day off my appointment, I pulled up to the service door, which was hard to find. I was behind 3 other vehicles. After 5 minute... read more
Frequently asked questions about Genesis of Owings Mills
How is Genesis of Owings Mills rated?
Genesis of Owings Mills has a 2.4 star rating with 28 reviews.
When is Genesis of Owings Mills open?
Genesis of Owings Mills is closed now. It will open at 9:00 a.m.
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