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Genesis of Lafayette
- Automotive
- Lafayette, LA
About this business
Location details
6600 Johnston St, Lafayette, LA, 70506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brandy took care of me and my car. Traveling over 3 hours to get my car serviced can be difficult, but once I arrive it’s all business. She communicates well and is very personable. I’m from BR but I choose Lafayette because I am seen, heard, and appreciated !
I recently bought my new car and had such a great experience! My salesman Chandler was patient, friendly, and went above and beyond to make sure I got exactly what I wanted — no pressure, just genuine help the entire time. Rodie, the sales manager, was transparent and kept me up to date while waiting for my car to come in, which I really appreciated. It’s rare to find a team that truly cares about their customers from start to finish, but these guys do a great job. Highly recommend!
Great customer service and always on time
Started our a great experience with this dealership, was hoping to give 5 stars but unfortunately a poorly setup pickup for my trade in and the salesperson (Brooks Kennedy) not being accurate with a couple of cosmetic flaws the vehicle had and just basically washing his hands of things once the sale was made dashed any hope they had of a good review. It’s a shame, if he had just been transparent or willing to go the extra mile and make up for the issues it might have been different. Once can almost sense how they no longer c... read more
This is not bashing by any means just pointing out a few obvious things that I would take a closer look at. My wife is/was interested in this brand and here is what I found.... First....there are not any live pictures of any vehicles on the ground. For me this is a trun off as a consumer because I would want my clients to get a emotional attachment to a specfic vehicle but they are all stock photos so I was going to move on. Second...Saleman whos name I will not mention did not build any common ground or rapport during the c... read more
Frequently asked questions about Genesis of Lafayette
How is Genesis of Lafayette rated?
Genesis of Lafayette has a 4.5 star rating with 212 reviews.
When is Genesis of Lafayette open?
Genesis of Lafayette is open now. It will close at 6:00 p.m.
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