This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Genesis of Irvine
- Automotive
- Irvine, CA
About this business
Location details
38 Auto Center Dr B, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
BEWARE!!! BEWARE!!! BEWARE!!! This place have the worst customer service in the planet, I was scheduled twice for a recall which I waited a month each time and both time I was told “we don’t have the proper tools to perform the recall” (I drove almost an hour there and back home twice) I was told we will call you when we received the tools but no call, I called the service to ask and now they said they don’t do recall anymore. Furthermore I had an oil change done and they forgot to reset the warning light so now I have to dr... read more
BEWARE!!! BEWARE!!! BEWARE!!! This place have the worst customer service in the planet, I was scheduled twice for a recall which I waited a month each time and both time I was told “we don’t have the proper tools to perform the recall” (I drove almost an hour there and back home twice) I was told we will call you when we received the tools but no call, I called the service to ask and now they said they don’t do recall anymore. Furthermore I had an oil change done and they forgot to reset the warning light so now I have to dr... read more
I love my GV80, but Genesis needs to up their service game. Genesis Irvine left me hanging 2 months saying I am in the queue for concierge service car pickup from home. When I finally called them today, they mentioned they are not servicing Genesis anymore and are Hyundai only. I had to start over at Genesis Laguna.
I love my GV80, but Genesis needs to up their service game. Genesis Irvine left me hanging 2 months saying I am in the queue for concierge service car pickup from home. When I finally called them today, they mentioned they are not servicing Genesis anymore and are Hyundai only. I had to start over at Genesis Laguna.
I had a great experience purchasing my new Genesis from Genesis of Irvine! Alex Akhavan, their Fleet Manager was extremely helpful and a pleasure to work with!!
Frequently asked questions about Genesis of Irvine
How is Genesis of Irvine rated?
Genesis of Irvine has a 2.9 star rating with 38 reviews.
When is Genesis of Irvine open?
Genesis of Irvine is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com