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General Security Inc

4.8

About this business

Location details

2522 Genesee St, Utica, NY, 13502, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.842 reviews
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Alan Rosenblum's profile image
Alan Rosenblum 
4 weeks ago

great service and follow up...strongly recommend doing business with 

Lynn Rosen's profile image
Lynn Rosen 
4 weeks ago

Overall, best value for peace of mind. Incredibly quick response to service calls (which have totaled maybe three times in 10 years). My Early alarm response on a 2:00 am neighborhood flooding situation resulted in saving an entire street of neighbors from catastrophic damage. (None of whom had any sort of alarm system or basement water sensors. 

Richard Basile's profile image
Richard Basile 
a month ago

August 2026 - Our system needed a few adjustment form the previous installation. Marc came over and did a follow up and corrected the problem in a few minutes. Another 5 Star for General Security and their employees. June 2026 - Our security system started not working properly after being installed approx. 29 years ago. We decided to upgrade our system to the latest technology from General Security. We spoke to John Lupino VP of General Security and he made all of the set up of the equipment to updated our security system a ... read more

Richard Widdicombe's profile image
Richard Widdicombe 
a month ago

Over many years we have appreciated fast response from the New Hartford office sending, Gerry, to fix things. He is friendly and efficient. Gives us peace of mind. Today Gerry came to replace two hard wired carbon monoxide detectors. As he explained they only last so long. These new ones will be good for ten years. As always Gerry calls to arrange time to visit, then calls when he is on his way. He knows our system and we appreciate his dedication. 

C Weeks's profile image
C Weeks 
4 months ago

5/4 - Another quick response to my call about smoke detector "beeping". They came out quickly, changed battery (in both smoke detectors) & everything's fine now. 4/2/26 - Google says I can edit my review, but not add a new one..... I don't have ANY issues with General Security. Called yesterday afternoon about a CO "failure". Ross was here nice & early this morning. Issue resolved & he checked all devices while here. Great service again!!! I contacted General Security when I bought my house because of referral from my cousin... read more

Frequently asked questions about General Security Inc

How is General Security Inc rated?

General Security Inc has a 4.8 star rating with 42 reviews. 

When is General Security Inc open?

General Security Inc is closed now. It will open at 8:30 a.m. 

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