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General Physician, PC Primary Care

2.9

About this business

Location details

6009 S Transit Rd Suite 400, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
MonClosed
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu07:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 5:00 p.m.
Sat07:00 a.m. to 5:00 p.m.
SunClosed
2.914 reviews
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Paul Bailey's profile image
Paul Bailey 
a month ago

I attempted to be seen by a provider at this location 3 times and all 3 times I got cancelled on or had to leave before I could be seen. First, I was cancelled on with about a day’s notice via voicemail, telling me to reschedule. Fine, I rescheduled. Then the second time, construction caused a power outage, so they cancelled on me with just several hours notice. Fine, I rescheduled. 3rd time, this morning, I was apparently scheduled for the date on which the staff was starting a new “system.” I sat in the lobby for 45 minute... read more

Chris Wilson's profile image
Chris Wilson 
a month ago

Absolutely horrible for refilling prescriptions. My pharmacy sent an electronic request on May 12. I called after 7 days of no response, I left a call back number with no call back. Tried again with no response! Update May 29th finally talked to someone, they looked me up and told me there was nothing she could do???? Absolutely HORRIBLE!! 

Randy Smiedala's profile image
Randy Smiedala 
a month ago
Robert Summers's profile image
Robert Summers 
a month ago

Had a scheduled appointment for 4:00 after work to be notified the Dr. Was going to be leaving early and my appt. had to be rescheduled. The appt. was rescheduled for 9:30 am. When I called back to notify the office that this appt would not work and that I needed a late appt. They stated one was not available but I still had scheduled appt. In Sept. with my primary. I explained he wanted me to come in for a blood pressure check which he wanted me to monitor for the last six weeks for a possible medication change. This office... read more

M Stone's profile image
M Stone 
2 months ago

John Symon's advised me today 5/7/26 approximately 0830 ish during my appointment that my insurance sucks and I didn't have the financial spread for treatment and advised there was nothing he could do and ended the appointment, without going over alternative options or treatments or medications. I have never been told by a doctor that my insurance sucks and I was too poor for treatment! Unbelievable!! Spoke with management on location (Stephanie) and nurse who apologized on behalf of the doctor for his complete out of order ... read more

Frequently asked questions about General Physician, PC Primary Care

How is General Physician, PC Primary Care rated?

General Physician, PC Primary Care has a 2.9 star rating with 14 reviews. 

When is General Physician, PC Primary Care open?

General Physician, PC Primary Care is open now. It will close at 5:00 p.m. 

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