Gen Korean BBQ House

Gerald Iwaishi 

on Google

a week ago

Came for dinner tonight and we were seated about a few minutes after joining the wait list. Good start. We were told that only a high table was available but could see dozens of booths that were open. Hmm, strike one. We were seated at a high table behind a pillar. Waited almost 10 minutes for a server who said, "i didn't know that you were already seated", strike 2. Our server took our order which we had to repeat/verify 3 times. Hmm again.. he came back with a few things we had ordered but still no grill, and he asked if w... read more

Lindsay Barkanic 

on Google

2 weeks ago

Do not go here! Zero stars! We didn’t even stay to eat. The staff was extremely rude. We brought my 93 year old grandmother to have dinner with her great grand children. For 7 people they gave us one burner. Tons of open tables and we still waited. If we asked questions the girl at the hostess stand would roll her eyes and turn away. Didn’t even give us menus when we sat to eat. We asked the waited and he said he would get us them. He didn’t come back so we left. Will never eat at this place. Many other places on the island ... read more

Kellen S 

on Google

2 weeks ago

So let me start by saying I've been going to this location since it first opened, and slowly by slowly it's been going downhill. Today was the last day I set foot in that location. I was the second group in that day, got in around 10:05. The smell of musk and moldy water permeated throughout the restaurant. The manager (I assume that it was as he was in a collared shirt different from the other people working in black shirts) sat us at a table right next to an empty cart covered in water, riddled with flies. He didn't seem t... read more

Joy McAnear 

on Google

2 weeks ago

Service is as slow as a turtle on vacation. Drinks were served after more than 30minutes waiting. Soup was cold when served. Rice was given first and waited for almost 40minutes before our meat was given. No refills of sides. Missing orders. It's not a place for hungry people. Very few staffs running around!