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Gems Security Systems
- Home Services
- Woodbridge, ON
About this business
Location details
4000 Steeles Ave W, Woodbridge, ON, L4L 4V9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the woman taking security calls is completely unprofessional and rude. She literally said that nothing was happening and was not going to dispatch a guard, yelling on the phone. After the second call, she put me on hold. Yes, in a security incident of high stress. Gemstar is a bad joke.
The customer service representative’s behavior was shockingly rude, dismissive, and unprofessional. She refused to take the situation seriously and stated she could not help as it was after 4, saying things like “do you see what time it is” Instead of escalating the issue or offering assistance, she repeatedly placed us on hold without explanation, which is unacceptable conduct for customer service especially during a safety-related call. Most disturbing, she explicitly stated that she was intentionally putting us on hold to... read more
Sandra is ill, no manners to speak with security guards
Frequently asked questions about Gems Security Systems
How is Gems Security Systems rated?
Gems Security Systems has a 3.6 star rating with 56 reviews.
When is Gems Security Systems open?
Gems Security Systems is open now. It will close at 5:00 p.m.
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