Gemcraft Homes - Stoney Creek

Jay Lawson 

on Google

2 months ago

Buyer Beware: My Nightmare Experience with Gemcraft Homes If you're considering buying a new home from Gemcraft, stop and read this first. I wish someone had warned us before we signed anything. What was sold to us as a “dream home” turned out to be a masterclass in corner-cutting, indifference, and outright neglect. From the moment we closed, it was clear Gemcraft's customer care stops the minute they cash your check. The house may look nice on the surface, but start living in it—and the cracks, gaps, and defects start to s... read more

C pietro 

on Google

8 months ago

We purchased a home from Gemcraft expecting quality and professionalism, but it has been an incredibly frustrating experience. Corners were cut throughout the building process, few issues reported after moving in remain unresolved weeks later. Despite repeatedly raising concerns, Gemcraft has shown no urgency to prioritize our needs as homeowners. One of the worst problems is the unbearable smell of urine throughout the house, likely caused by contractors pissing in the vents during construction 🙃. We reported this immediat... read more