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315 8 Ave SW Unit 221, Second Floor, Calgary, AB, T2P 4K1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 5:00 p.m. | |
| Tue | 11:00 a.m. to 5:00 p.m. | |
| Wed | 11:00 a.m. to 5:00 p.m. | |
| Thu | 11:00 a.m. to 5:00 p.m. | |
| Fri | 11:00 a.m. to 5:00 p.m. | |
| Sat | 12:00 p.m. to 4:00 p.m. | |
| Sun | Closed |
Good service, customer friendly girls are working here
I purchased an 18K yellow gold ring with 0.18ct diamonds from Gem by Carati on Jan 30, 2026. I was not informed at the time of purchase that the store’s policy is “exchange only, no refunds.” When I attempted to return the ring because it didn’t meet expectations, they refused to provide a refund. While the ring itself is well-crafted, the lack of transparent disclosure of return policies is unacceptable and left me frustrated. Future buyers: confirm the store’s policies before purchasing.
I purchased a watch as a gift for my dad and had a great experience. Justin and Paula were welcoming and made the process smooth and stress-free. It’s clear this is a family-owned business that values its customers and the community. I’d highly recommend this store and look forward to coming back to purchase a watch for myself soon ! - Manoj
Went in for a battery change for an expensive watch. Done in 15 minutes. Good price.
Gem By Carati has a 4.9 star rating with 668 reviews.
Gem By Carati is closed now. It will open tomorrow at 11:00 a.m.
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