GEICO Insurance Agent

Gabrielle Smith 

on Google

4 weeks ago

Not this location, but GEICO as a company is price gouging. They’re trying to charge me $600 for basic liability on 2 cash cars for ONE month. That’s literally an entire paycheck for me and they’re like “oh, I’m sorry. I understand, but there’s nothing we can do.” First of all, that’s a car payment on a new car. Second, a good portion of Texas is under water at the moment. 3rd, $600 for 2 cats for minimal coverage is insane. I’m an educator. We can’t afford that. And there was no warning about the increase. That went from $1... read more

Devender 

on Google

a month ago

I’ve had the pleasure of working with Billie Swanson at GEICO, and I can’t recommend Billie enough. Billie's been incredibly proactive and hands-on with both my auto and home insurance needs. What really stood out was how Billie went above and beyond—not just helping with GEICO policies, but also researching and connecting me with other home insurance vendors when my situation called for it. Billie took the time to understand my needs, followed up consistently, and made the entire process smooth and stress-free. It’s rare to... read more

Robert Lackey 

on Google

4 months ago

We have a commercial auto policy with them and this is by far the worst customer service I have ever had with an insurance company. They take my payments, provided me with insurance ID and I have a policy when I go online(which I log into). I needed to change the address on my policy and report a glass only claim BUT I was informed that I am not the primary on the insurance for the company that I own. This is the first time in 28 years of having commercial insurance that I have been shut out of a policy I pay for. Ridiculous... read more