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Geek Squad
- Retail
- Rockford, IL
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
281 Deane Dr, Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Acudimos a la tienda para una ayuda sobre los celulares que compramos y la verdad que recibimos una buena atención y una buena ayuda de la joven Galilea ,nos supo ayudar en todo,tomó su tiempo a pesar de que ya estaban por cerrar la tienda nuestra experiencia fue buena.
Awful!!! Worst customer service ever!! Got sent around the block several times and the issue is still not resolved! I will never shop a Best Buy again and will never use Geek Squad again! Paid all that money for a tv and a protection plan and nothing got fixed‼️
Great helpful staff.
Insignia tvs are COMPLETE TRASH . Lasted less than a year and went black. Best buy does absolutely nothing to fix it even though it's "their brand". Sends geek squad out a month later, they tell you they'll order a part and if it doesn't fix it they will get you a new TV. Then they schedule another appointment for another month out because they say they are no longer gonna replace it until they try ordering more parts. Everytime you call the store it sends you to the corporate number and they say there is nothing that they c... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.1 star rating with 43 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
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