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Geek Squad
- Retail
- West Nyack, NY
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
1240 Palisades Center Dr, West Nyack, NY, 10994, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I have been here 3 times in the past year, and they have been absolutely no help every time. The first time was to fix my laptop, which the incorrectly diagnosed was a broken battery, so I ordered the battery they told me to buy. When the battery finally arrived, I came in to get it replaced, and they told me it was the wrong battery (which they would have realized in the first place if they looked at the model number on the bottom of my laptop). They told me to buy another battery, and this time I had the foresight to doubl... read more
Very disappointed I purchased a brand new computer. The computers, for some reason needed to be reset to factory setting, and they refuse to do it for me they want me to pay the membership. When I made the appointment, they said, you have 20 minutes to see what they can do. But they literally use those 20 minutes just to try to sell me a membership
Scheduled an appointment for 3:00 PM didn’t get attended to 3:30 PM just to tell me they don’t repair the issue at hand just replace the entire console except; I didn’t buy it from them so I’m back at step one. I wish the website specified that they don’t service things that aren’t bought directly through Best Buy before I wasted time sitting for an appointment that didn’t matter.
Cooo
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.6 star rating with 21 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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