This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Geek Squad
- Retail
- Harrisonburg, VA
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
259 Burgess Rd, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | Closed | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Worst experience ever !! Will never go back. On the day of service for my son’s laptop I had explain the problem. They ran diagnosis and determine in need s to be shipped in their repair shop in Kentucky . The next day I get a call that I need to go sign some paperwork so I drove back again to sign the paperwork that somehow they didn’t ask me to sign on the first day I had dropped the laptop. 3 -weeks later I get a email to go pick up my laptop. But was told it wasn’t repaired. Apparently they have a deal with Dell not to r... read more
Saul is a very good technician. He is patient and listens to what I have to say. He was determined to solve a problem with my phone. The only issue I had with the Geek Squad is that after my appointment, I received an email informing me that I had missed my Squad appointment, which, obviously, I didn't.
I have the yearly protection plan with Geek Squad, which covers everything I buy there. My sons Bose ear buds, $300, stopped working properly, full $300 in store credit. He got a new pair, Sony, and everything is great now. I highly recommend Geek Squad!!!
Brought in a laptop stuck on a recovery loop possibly due to a battery issue. He completely ignored my concerns about the battery and went straight into talking about using a recovery to get the data off to a new laptop. First off, the program isn't asking for a recovery key at all. And when I checked my Microsoft account it said the were none. He didn't address my battery concern until I brought it up again. I just couldn't shake the feeling that either he was trying to get rid of me because I was the last appointment of th... read more
Very nice staff. I'm not very "bright" about technology but they explained everything in a way I could understand and even suggested a cheaper way for my to get my laptop fixed.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.4 star rating with 16 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 10:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com