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Geek Squad

3.6

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores - including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

2577 U.S. 31, Traverse City, MI, 49684, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
3.642 reviews
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Aj Waldie's profile image
Aj Waldie 
on Google
2 months ago

How can you sell all types of phones as a big business but only fix I phones what kinda Bs is that y'all should have the capability to do more 

Pam Frank's profile image
Pam Frank 
on Google
3 months ago

Ryan was awesome. Thanks so much. 

Justin Paull's profile image
Justin Paull 
on Google
4 months ago

Set up appointments with us so you can come in and sit for 30-40 minutes before we even look at you 

Mi Amigos's profile image
Mi Amigos 
on Google
a year ago

Our 6 month old laptop quit working and when I tried to call about bringing it in for repairs the robo attendant required me to log onto said laptop in order to proceed any further. Really Geek Squad? It doesn't work at all. Ridiculous that you can't call to make an appointment. 

Marshall Kelley's profile image
Marshall Kelley 
on Google
a year ago

So before I dropped my pc off to geek squad, head quarters told me 39.99 n it will only take 15 mins to do the job so i went to drop my computer off 27th of Jan. The tech said 3 days!!! Whatever that's fine but that tech also told me it would be $180+ to do the job. Why is head quarters lying to their customers. Now I have to wait 3 days n pay 180!! So it should of been done Tuesday but the app said a tech didn't get assigned my pc until Tuesday night at 830pm. I will never go to geek squad again. Their customer service suck... read more

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.6 star rating with 42 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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