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Geek Squad
- Electronics
- Georgetown, TX
About this business
Geek Squad is located at 1015 W University Ave, Georgetown, TX. This business specializes in Appliance Repair. Geek Squad is open Mon, 10am-9pm; Tue, 10am-9pm; Wed, 10am-9pm; Thu, 10am-9pm; Fri, 10am-9pm; Sat, 10am-9pm; Sun, 11am-8pm and accepts American Express, Cash, Discover, Personal Checks and Visa.
Location details
1015 W University Ave Ste 300, Ste 300, Georgetown, TX, 78628, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have now tried 4 times to get help and have been hung up on every time without anyone saying a word PR offering any assistance or someone that could help me. What is the point of having a customer service department that doesn't support or even speak to t he customer? Ill try the police department. At least they will at least ask me the problem.
Here is why I appreciate the Geek Squad: CeeCee is the epitome of professionalism. She gets to the point and takes care of business. For instance, when a customer tried to interrupt and take over my appointment, she was firm without negative undertones. For my issue she immediately knew a work around, implemented it and then showed me. If I wasn't retired, I would try to steal her away. Very impressive!!! Another employee I would like to praise is James who, on a different occasion was an encyclopedia of information. I asked... read more
Thought I would get expert car stereo install at Best Buy but they did amateur job. They didn’t bother to install all the parts to give me the full integration with my vehicle that I wanted but didn’t bother to tell me until afterwards in a voicemail. Wiring was sloppy, they didn’t put the header in properly, and backup camera doesn’t work correctly. Take your install job elsewhere.
Dude kept on pushing me to go to apple to get my phone fixed even though they had the part on them due to them having to order it for me. He told me it was going to be 4 hour wait. I did have an appointment scheduled and everything wasn’t late or nothing. So I just grab my phone and left midway through check in because he just kept insisting for me to go to Apple.
Great work
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.6 star rating with 30 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 6:00 p.m.
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