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Geek Squad

3.8

About this business

Location details

10221 Perimeter Pkwy, Charlotte, NC, 28216, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.819 reviews
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Melissa Rios's profile image
Melissa Rios 
3 months ago

Don’t bother coming here. Or using geek squad in general. Staff is so incredibly rude. If you hate your job that much then find a new one. I came here a few hours after a poor experience at the concord mills location, made an appointment for 3:40 and got there a little early to ask if they even had my screen in stock before I continued to wait around (because the last location had one in stock but because their system told them they didn’t, they wouldn’t do it and I live 1.5 hrs away from this location) and before making the... read more

Azar Beny's profile image
Azar Beny 
8 months ago
Aja Pitts's profile image
Aja Pitts 
2 years ago
Saelee's profile image
Saelee 
2 years ago

I was so confused and didn’t know which drone to buy, but the help that I got from TERRY P. was amazing! He had a great knowledge and the way he deals with customers is amazing. I wish i can reach the management in that branch for an honest review. Thank you again. 

R H's profile image
R H 
3 years ago

There is never anyone in the store to wait on you no matter how long you wait and how many times you come back poor customer service in the cell phone area 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.8 star rating with 19 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 9:00 a.m. 

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