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Geek Squad
- Electronics
- Raleigh, NC
About this business
Location details
4325 Glenwood Ave Ste 3006, Ste 3006, Raleigh, NC, 27612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today, a company has hit a new low in my book. I had the geek squad delivery a tv I purchased from Best Buy Glenwood in Raleigh. The tech that came out, I think her name was Yasmine, damage the walls and carpet. She was also extremely unapologetic about it. Later, she called me to inform me that through no fault of my own, they delivered the wrong tv. Of course they delivered one that’s $900 more expensive. When I expressed, politely, my displeasure with this and requested to speak with the manager, she unapologetically hung... read more
Very good
I spilt a drink on my very expensive high end laptop, first time I've ever done anything like that. Did what the internet said and cleaned up and let it dry overnight. It also said to not turn it on for 4 days but to clean and dry it on the inside. Next day, I took it to Best Buy Geek Squad to have that done. BIG MISTAKE. I told the guy at the desk (very polite but obviously not knowledable nor did he look anything up or ask others for info on what to do) what happened and that I had not turned it back on but wanted to get i... read more
I spilt a drink on my very expensive high end laptop, first time I've ever done anything like that. Did what the internet said and cleaned up and let it dry overnight. It also said to not turn it on for 4 days but to clean and dry it on the inside. Next day, I took it to Best Buy Geek Squad to have that done. BIG MISTAKE. I told the guy at the desk (very polite but obviously not knowledable nor did he look anything up or ask others for info on what to do) what happened and that I had not turned it back on but wanted to get i... read more
Had issue with pc not booting told them repeatedly that I’ve already switched out the psu so it can’t be the issue. Paid $100 for them to diagnose and waited 4 days just for them to tell me it could be my psu issue without a definite answer. They even asked me how to put an gpu in when they are supposed to be the tech person. They also wouldn’t do any proper testing unless I pay another $160 and when I ask exactly what they even do they just kept saying to pay another $160 or buy their plan for them to look at it again. Swit... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.8 star rating with 26 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open on Monday at 9:00 a.m.
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