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Geek Squad

3.1

About this business

Location details

10600 Centrum Pkwy, Charlotte, NC, 28134, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.132 reviews
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Ryan Massey's profile image
Ryan Massey 
a month ago

You'd be better off sending your product to Siberia to be fixed. Not only would you get back it sooner (even if you had to walk there), they probably communicate more efficiently. P.S you'll likely need a coat if walking, it's rather cold there. 

Chelsea Wright's profile image
Chelsea Wright 
3 months ago

I made an appointment to have the back of my Iphone fixed, long story short after waiting 2 hours they came to me and said the new part malfunctioned so they had to put my original part back on which was fine because it was working normal. They hand me my phone it was off and HOT, it would not even cut on, they FRIED my battery and BROKE MY PHONE so I had no other choice but to get a NEW PHONE!! This is just so wrong, and I had just finished paying that phone off! Never will I go back to them EVER AGAIN! 

Brian Cape's profile image
Brian Cape 
5 months ago

What a complete and total idiot speeding almost slams into the back of a landoll to avoid that collision he cuts over into the other lane causing another big truck to slam on breaks you may have to be smart to be on the geek squad but he isn’t to bright I485. Around 11:30am have him check himself before he wrecks himself or hurts someone else 

Phyllis Foster's profile image
Phyllis Foster 
10 months ago

I had an appointment on Saturday at 3:15 pm, I arrived around 3:05 pm. I was having a dash cam installed but i was told I needed an hardwire and they provided a printout of what i needed to order. I ordered said hardwire and returned at my next appointed time (3 days later) only to be told I ordered the wrong hardwire. I told Jon, who was NOT the person who assisted me on Saturday or upon my arrival on Tuesday that I ordered the part you all told me to order. I told Jon I was perturbed and I'm sure he could tell just by look... read more

Morgan Yeargan's profile image
Morgan Yeargan 
10 months ago

I had an extremely disappointing experience with Geek Squad at the Pineville Best Buy location. After being sent to the Steele Creek location by T-Mobile, I was told the Pineville Geek Squad was the only place in Charlotte equipped to repair iPhones besides the Apple Store. Unfortunately, the service was far from professional. When I arrived for my scheduled appointment, I was assisted by Will, who was not only dismissive but also quite rude. He repeatedly walked away to help other customers without appointments, leaving me ... read more

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.1 star rating with 32 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 9:00 a.m. 

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