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Geek Squad

3.1

About this business

Location details

50 Holyoke St, Holyoke, MA, 01040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.164 reviews
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Adam N's profile image
Adam N 
a month ago

I brought my laptop in and had a issue with start up, and somehow they made it worse and my laptop is now unusable 

john rivera's profile image
john rivera 
3 months ago

Dumb recording does not direct you to any request , it keeps repeating same question as of what are you calling for and doesn't connect you with your requested department , very frustrating and annoying . 

E O's profile image
E O 
5 months ago

The worst customer service. Trying to get assistance from a store employee is a waste of my valuable time. The reason this company is going to be out of business is because of the lack of customer service. I don’t want to deal with subcontractors located in foreign countries I don’t want them demanding additional money for the work I already paid for as a Total member. I want to speak to local employees and I want things fixed the first time 

King Juni's profile image
King Juni 
6 months ago

Dude was complaining about the lack of staff and how I should come back another day when I came in to get my AirPods fixed, but they can’t refund me the $200 I paid for protection plan great way to have me waste time going into the store 

Alexis Reyes's profile image
Alexis Reyes 
7 months ago

I went to Best Buy to bring my gamer PC to remove Secure boot. The work was done immediately. The staff was very friendly and great listeners. I would definitely bring my PC back anytime. I have an issue with it. Good job guys keep up the good work. 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.1 star rating with 64 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 9:00 a.m. 

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